Account Manager (Pharma Advertising)

Havas Life London; Greater London; On-site; GBP 45,000 - 70,000; Full time

Job summary

Havas Life London is seeking a proactive Client Services professional to lead day-to-day delivery of client projects within a pharma/healthcare focus. You will collaborate with Medical Writers and the Creative team to ensure timely, on-brief delivery and provide direction and coaching to junior team members.

The role centers on building strong client relationships, managing briefs, budgets, and approvals, and maintaining high standards of quality.

Qualifications

• Experience handling client accounts in a comms agency with pharma/healthcare focus.
• Excellent attention to detail.
• Proficient in PowerPoint, Excel, Word and Outlook.

Responsibilities

• Act as primary contact for specified clients.
• Take full ownership for day-to-day delivery of all assigned client projects.
• Ensure effective communication of project briefs to the wider team.
• Ensure all projects are on brief and delivered in line with client expectations.
• Ensure timely delivery of all projects.
• Provide updates to the client on an ongoing basis throughout the project.
• Manage all financial responsibilities to deliver on budget.
• Work with the Account Director to develop client relationships.
• Lead the approval process and ensure quality control.
• Build understanding of client brands and disease areas.
• Support relationships and interact with key opinion leaders across the industry.

Skills

Client account handling

Attention to detail

PowerPoint

Excel

Word

Outlook

Pharma/healthcare experience

Tools

PowerPoint

Excel

Word

Outlook

Job description

Havas Life London is not just evolving; we’re reimagining what a health and wellness agency can be. We’re building a destination for the brightest minds, the boldest ideas, and the kind of creativity that reshapes industries.

We’re a collective of curious thinkers, courageous makers, and kind collaborators. The culture we’re building is fast, fearless, and future-facing - driven by a belief that creativity is the most powerful force for growth.

We are vibrant collaborators, smart decision-makers, and believers in a win-or-learn mindset. Our emerging creative culture is built on curiosity, courage, and kindness. We expect more from ourselves and those who join our high-performance team.

As part of the Havas Health network, we’re pushing boundaries, embracing AI and emerging tech, and reimagining how strategic creativity can unlock new value for clients across the globe. We’re here to make London the beating heart of global health communications. Be the go-to creative strategic partner for our network colleagues and client partners alike.

The role

Working closely with other members of the client services team in partnership with Medical Writers and the Creative team, you will work on a variety of projects to ensure the successful and timely planning, development, and implementation of project deliverables to the highest quality standards. You will play a key role in providing direction, support, and coaching to junior members of the client services team.

Core Duties & Responsibilities:

• Act as a primary point of contact for specified clients
• Take full ownership for the day-to-day delivery of all assigned client projects
• Ensure effective communication of project briefs to the wider team
• Ensure all projects are on brief when delivered in line with the client's expectations
• Ensure the timely delivery of all projects
• Provide effective updates to the client on an ongoing base throughout the project
• Manage all financial responsibilities as agreed to deliver the clients project on budget
• Work in partnership with the Account Director and senior leadership to develop client relationships
• Taking a leading role in the approval process and ensuring quality control
• Build an understanding of the required client brands and disease areas
• Support the relationship, and interact with key opinion leaders across the industry

You will bring:

• Proven experience in client account handling from a comms agency background with a focus on the pharmaceutical/healthcare sectors
• Excellent attention to detail
• Highly proficient in PowerPoint, Excel, Word Outlook