Senior Health Account Lead – Creative Strategy & Delivery

Havas Life London; Greater London; On-site; GBP 45,000 - 70,000; Full time

Job summary

Havas Life London is seeking a proactive Client Services professional to lead day-to-day delivery of client projects within a pharma/healthcare focus. You will collaborate with Medical Writers and the Creative team to ensure timely, on-brief delivery and provide direction and coaching to junior team members.

The role centers on building strong client relationships, managing briefs, budgets, and approvals, and maintaining high standards of quality.

Qualifications

• Experience handling client accounts in a comms agency with pharma/healthcare focus.
• Excellent attention to detail.
• Proficient in PowerPoint, Excel, Word and Outlook.

Responsibilities

• Act as primary contact for specified clients.
• Take full ownership for day-to-day delivery of all assigned client projects.
• Ensure effective communication of project briefs to the wider team.
• Ensure all projects are on brief and delivered in line with client expectations.
• Ensure timely delivery of all projects.
• Provide updates to the client on an ongoing basis throughout the project.
• Manage all financial responsibilities to deliver on budget.
• Work with the Account Director to develop client relationships.
• Lead the approval process and ensure quality control.
• Build understanding of client brands and disease areas.
• Support relationships and interact with key opinion leaders across the industry.

Skills

Client account handling

Attention to detail

PowerPoint

Excel

Word

Outlook

Pharma/healthcare experience

Tools

PowerPoint

Excel

Word

Outlook

Job description

Havas Life London is seeking a proactive Client Services professional to lead day-to-day delivery of client projects within a pharma/healthcare focus. You will collaborate with Medical Writers and the Creative team to ensure timely, on-brief delivery and provide direction and coaching to junior team members.

The role centers on building strong client relationships, managing briefs, budgets, and approvals, and maintaining high standards of quality.