Account Manager - Managed Services

Supporting Education Group; Northampton, Bracknell; Hybrid; GBP 32,000 - 46,000; Full time

Benefits offered by this job

28 days holiday + 1 day per year (max

Health Cash Plan

Private GP access

Pension contributions after probation

Flexible benefits after probation

Learning & development opportunities

Volunteer days (Education)

20% On-Target Earnings

Job summary

Judicium seeks an Account Manager - Managed Services to nurture and expand partnerships with schools and MATs. You will act as the main liaison for Trust partners, reviewing performance and delivering tailored staffing solutions across the education sector.

You will collaborate with operations to ensure smooth delivery, identify growth opportunities, and provide clients with strategic insights to drive retention and satisfaction. Experience in education recruitment is valued.

Qualifications

• Experience in MSP account management or client relationship roles.
• Strong stakeholder management with credibility at all levels.
• Commercial mindset with a track record of growth and retention.
• Excellent communication, presentation and relationship-building abilities.
• Strong organisational skills and ability to manage multiple priorities.
• Confidence using CRM systems and data to inform decisions.
• Interest in education sector and its challenges.

Responsibilities

• Building and maintaining relationships with MAT leaders and school stakeholders.
• Acting as primary contact for Trust partners and conducting reviews.
• Collaborating with operational teams to deliver recruitment and staffing solutions.
• Identifying growth opportunities through additional products and services.
• Supporting client retention and ensuring partnership agreements are delivered.
• Analysing account performance and providing insights and recommendations.
• Staying informed on education sector developments and sharing expertise.
• Representing the company at industry events and client meetings.

Skills

MSP account management

Stakeholder management

Commercial mindset

Communication skills

Organisational skills

CRM systems

Reporting and data

Education sector interest

Tools

CRM tools

Reporting tools

Job description

Job Details: Account Manager - Managed Services

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Full details of the job.

Location City Northampton

Employment Type Permanent

• Building and maintaining strong relationships with MAT leaders and school stakeholders.
• Acting as the primary point of contact for Trust partners and conducting regular partnership reviews.
• Working collaboratively with operational teams to deliver outstanding recruitment and staffing solutions.
• Identifying opportunities to grow partnerships through additional products, services and school engagement.
• Supporting client retention and ensuring partnership agreements are successfully delivered.
• Analysing account performance and providing valuable client insights and recommendations.
• Staying informed on education sector developments and sharing expertise with clients and colleagues.
• Representing Supporting Education Group at industry events, networking opportunities and client meetings.

About you

• Experience in MSP account management, client relationship management or business development.
• Strong stakeholder management skills and the ability to influence and build credibility at all levels.
• A commercial mindset and a track record of supporting growth and retention.
• Excellent communication, presentation and relationship-building skills.
• Strong organisational skills, attention to detail and the ability to manage multiple priorities.
• Confidence using CRM systems, reporting tools and data to inform decision-making.
• An interest in the education sector and the challenges facing schools and Multi-Academy Trusts.
• Experience working within education, recruitment, staffing or the MAT sector would be advantageous, but we're equally interested in hearing from individuals who can demonstrate strong relationship management, commercial awareness and a genuine passion for helping customers succeed.

What You Can Offer
We're looking for someone who is passionate about building long-term partnerships and delivering outstanding customer experiences.
You'll skillset will include:

• Experience in MSP account management, client relationship management or business development.
• Strong stakeholder management skills and the ability to influence and build credibility at all levels.
• A commercial mindset and a track record of supporting growth and retention.
• Excellent communication, presentation and relationship-building skills.
• Strong organisational skills, attention to detail and the ability to manage multiple priorities.
• Confidence using CRM systems, reporting tools and data to inform decision-making.
• An interest in the education sector and the challenges facing schools and Multi-Academy Trusts.
• Experience working within education, recruitment, staffing or the MAT sector would be advantageous, but we're equally interested in hearing from individuals who can demonstrate strong relationship management, commercial awareness and a genuine passion for helping customers succeed.

This role is primarily office-based - either from Northampton or Bracknell - requiring 4 days per week to be office-based unless traveling to on business to meet customers or attend events.

What we Offer

• 28 days holiday and get an extra day for each year you stay with us, up to max 33 days PLUS bank holidays
• Health Cash Plan, once you've passed probation, which includes access to a private GP
• From day 1, free life insurance covering up to x4 your salary
• We'll both add money into your pension pot after 3 months
• Choose what flexible benefits you want after you've passed probation - this could be buying extra holiday, dental, topping up your healthcare plan, bikes, gym membership, electric cars and give as you earn
• Learning and development opportunities
• Volunteer days - 3 paid volunteer days a year, with 2 dedicated to Education
• 20% On-Target Earnings

By joining us, you will become part of a community that is dedicated to transforming lives and sustaining communities, where your voice is heard, your ideas are valued, and your individuality is celebrated. Together, we will continue to advance our passion for education and build brighter futures for all.

Employment offers are subject to satisfactory vetting checks. These checks will be run in line with the latest guidance and legislation. You will need to already have the right to work in the UK, as we are not able to offer any sponsorships for visa applicants.