Account Manager, London Area

La Prairie Switzerland; Greater London; Sur place; GBP 30 000 - 50 000; Plein temps

Avantages offerts par ce poste

33 holiday days

Generous product allocation and discount

Long Service Awards

Free product with each new launch

Contributory pension scheme

Employee referral bonuses

Annual performance reviews

Résumé du poste

An established industry player in luxury skincare is seeking dynamic Account Managers to join their London flagship stores. This role offers the chance to work in a vibrant environment that encourages creativity and career growth. As an Account Manager, you will implement effective business plans, maximize retail performance, and enhance customer experiences through personalized skincare consultations. With a generous holiday package, competitive salary, and opportunities for professional development, this position is perfect for those passionate about beauty and customer service.

Qualifications

• Experience in luxury skincare and customer experience.
• Ability to achieve sales and set performance targets.

Responsabilités

• Achieve sales using La Prairie’s selling and training guidelines.
• Conduct traffic stops and organize external events.

Connaissances

High-quality skincare treatments

Customer service

Sales targets achievement

Formation

NVQ Level 3 in Beauty Therapy

Description du poste

Select how often (in days) to receive an alert:

LA PRAIRIE - The Luxury skincare house where audacious innovation has cultivated a pioneering approach to beauty.

A place where heritage and creativity are infused with the values of care, passion, entrepreneurship, and excellence.

A place where dedicated and diverse professionals each contribute to an inspiring and unique environment.

A place for careers to grow and flourish, and where our sustainable foundation nourishes talents and futures.

LA PRAIRIE. CREATE A BEAUTIFUL IMPACT.

Account Manager, London Area

Location: London, GB, WC1V 6RL

Contract Type: Permanent - full-time

Description:

Are you passionate about luxury skincare and exceptional customer experience? We're hiring!

Due to expansion, La Prairie is looking for dynamic Account Managers for key London flagship stores in early 2025. We would love to hear from candidates considering their next move in luxury beauty who would like to be considered for future Account Manager vacancies.

Our Account Managers have varied roles, including implementing effective weekly business plans and working towards maximizing retail performance targets. Successful candidates will have the opportunity to work with our existing clients and recruit new customers. Depending on the location, you may utilize our beauty room to enhance customer experience and host on/off counter events.

Main Responsibilities

• Achieve sales using La Prairie’s selling and training guidelines.
• Set weekly and monthly targets for the team and counter.
• Conduct traffic stops with new launches or marketing promotions.
• Listen to and identify customer needs.
• Invite every customer for a skincare consultation.
• Proactively organize external events to generate business.
• Ensure the counter is fully stocked and products are displayed per visual merchandising guidelines.

Applicants must demonstrate the following skills and experience:

• NVQ Level 3 in Beauty Therapy (not essential but preferred).
• Experience providing high-quality skincare treatments to clients.

In return, La Prairie offers:

• A competitive salary and discretionary commission scheme.
• 33 holiday days (including bank holidays).
• Generous product allocation and discount.
• Long Service Awards starting after 3 years of service.
• A free product with each new launch.
• Contributory pension scheme with 5% employer contribution.
• Employee referral bonuses.
• Annual performance reviews to support your career growth.