Account Manager – IT Recruitment – Hybrid Role

your Jared; Epsom; Hybrid; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Uncapped commission

Hybrid role: work from home Fridays

Pension scheme

20 days holiday (25 with service)

Job summary

Optima Recruitment Limited in Epsom is seeking an Account Manager to nurture a portfolio of IT recruitment clients and act as the primary liaison for hiring requirements. This role focuses on consultative relationship management, strategic growth, and delivering exceptional client service.

You will build deep client insights, identify expansion opportunities, and collaborate with delivery teams to ensure a seamless recruitment process from brief to placement, with a hybrid work pattern and

Qualifications

• Must have proven experience in account management or related fields.
• Strong communication and stakeholder management skills.
• Commercial mindset with ability to grow revenue within existing accounts.

Responsibilities

• Manage and develop relationships with an established portfolio of existing clients.
• Act as the primary point of contact for client hiring requirements and recruitment needs.
• Build an understanding of client businesses, objectives, and workforce plans.
• Identify opportunities to increase revenue via additional services and account expansion.
• Conduct regular client reviews to ensure satisfaction and retention.
• Oversee recruitment process from vacancy qualification to placement.
• Collaborate with recruitment delivery teams to ensure an exceptional client experience.
• Maintain accurate CRM records and monitor account performance.
• Contribute to account growth, client retention, and overall business success.

Skills

Account management

IT recruitment

Client relationship management

Communication skills

Job description

• Epsom
• Full Time
• 5th June 2026
• 35000

Account Manager - IT Recruitment - Hybrid Role

Build relationships. Grow accounts. Drive client success.
Are you a relationship-focused professional who enjoys developing long-term partnerships and identifying opportunities for growth? Do you thrive on delivering exceptional service while helping clients achieve their hiring goals?

We're looking for an Account Manager to manage and develop a portfolio of existing clients within the IT recruitment sector. This is an excellent opportunity for someone who enjoys consultative relationship management, strategic account growth, and becoming a trusted partner to clients.

Why Join Us?

• Industry-leading training - Learn from experienced recruiters and account management professionals
• Uncapped commission - Earn rewards for growing and developing your client portfolio
• Clear career progression - Develop your career within a supportive and ambitious team
• Collaborative culture - Work closely with clients, candidates, and colleagues to achieve shared success

What You'll Be Doing

• Managing and developing relationships with an established portfolio of existing clients
• Acting as the primary point of contact for client hiring requirements and recruitment needs
• Building a deep understanding of client businesses, objectives, and workforce plans
• Identifying opportunities to increase revenue through additional services, placements, and account expansion
• Conducting regular client reviews to ensure high levels of satisfaction and retention
• Taking detailed job briefs and providing consultative recruitment solutions
• Managing the recruitment process from vacancy qualification through to successful placement
• Working closely with recruitment delivery teams to ensure an exceptional client experience
• Maintaining accurate CRM records and monitoring account performance
• Contributing to account growth, client retention, and overall business success

What We're Looking For

• Proven experience in account management, recruitment, customer success, client services, or relationship management
• Strong ability to build credibility and maintain long-term client relationships
• Commercially minded with experience identifying opportunities to grow revenue within existing accounts
• Excellent communication and stakeholder management skills
• Organised and proactive, with the ability to manage multiple client relationships effectively
• A consultative approach to problem-solving and client engagement
• Genuine interest in IT and technology markets
• Ambition, professionalism, and a desire to deliver outstanding client service

What You'll Get

• Location: Epsom
• Hours 08:30 - 17:30 Work from home on Friday
• Salary: Up to £35,000 + uncapped commission
• Holiday: 20 days, increasing to 25 with service
• Pension scheme and regular company incentives
• Ongoing training, development, and career support

Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer