Account Manager | German Speaker Required

Office Angels; Eastbourne; Hybride; GBP 21 000 - 35 000; Plein temps

Avantages offerts par ce poste

Hybrid working

Career progression opportunities

Collaborative team environment

Résumé du poste

Office Angels is seeking a fluent German-speaking Account Manager to join their Brighton & Hove-based team. The role focuses on managing client relationships across European markets, delivering excellent service, and driving growth.

The position offers a hybrid pattern with a 35-hour week and a salary up to £35,000 DOE. The candidate will build strong client relationships, identify growth opportunities, and collaborate with internal teams to ensure high service levels and smooth onboarding of

Qualifications

• Fluent German language skills, written and spoken.
• Experience in account management or client-facing roles.
• Excellent communication and interpersonal skills.
• Strong relationship-building abilities with a consultative approach.
• Highly organised with attention to detail.
• Commercially aware with growth opportunities.
• Able to manage multiple stakeholders across European markets.

Responsabilités

• Build, develop, and maintain strong client relationships.
• Deliver outstanding customer experience and client satisfaction.
• Identify opportunities to grow existing accounts and attract new business.
• Manage new enquiries and support onboarding of new clients.
• Collaborate with internal account management and customer service teams.
• Support operations during busy periods and maintain records in internal systems.
• Manage multiple priorities and deadlines while delivering high-quality service.

Connaissances

German language

Account management

CRM systems

communication

relationship building

organisation

growth mindset

Outils

CRM software

Description du poste

Account Manager (German Speaking)

Location: Brighton & Hove

Hours: 35 hours per week

Working Pattern: Hybrid (minimum 3 days per week in the office)

Salary: Up to £35,000 DOE

About the Role

We are seeking a fluent German-speaking Account Manager to join a dynamic and growing business based in Brighton & Hove.

This is an exciting opportunity for a relationship-focused professional who enjoys building connections, delivering exceptional customer service, and identifying opportunities for business growth. You will be responsible for managing and developing client relationships across European markets while ensuring a high standard of service delivery.

Working closely with internal teams, you will play a key role in supporting customers, nurturing existing accounts, responding to new enquiries, and helping to drive commercial growth.

Key Responsibilities

• Build, develop, and maintain strong client relationships.
• Deliver an outstanding customer experience and ensure client satisfaction.
• Proactively identify opportunities to grow existing accounts and attract new business.
• Manage new enquiries and support the onboarding of new clients.
• Collaborate with colleagues across account management and customer service functions.
• Provide support to operational and customer service teams during busy periods.
• Maintain accurate records and utilise internal systems effectively.
• Manage multiple priorities while meeting deadlines and delivering a high-quality service.
• Support administrative processes and contribute to overall team success.

Skills & Experience

• Fluent German language skills, both written and spoken.
• Previous experience in account management, customer relationship management, or a similar client-facing role.
• Excellent communication and interpersonal skills.
• Strong relationship-building abilities with a consultative approach.
• Highly organised with exceptional attention to detail.
• Commercially aware with the ability to identify growth opportunities.
• Comfortable managing multiple stakeholders across different European markets and cultures.
• Proficient in using CRM systems and learning new technologies.
• Ability to remain calm under pressure and adapt to changing priorities.
• Self-motivated with excellent time management skills.

About You

• Enthusiastic, adaptable, and proactive.
• A confident communicator who enjoys building new relationships.
• A fast learner who embraces new challenges.
• Organised, efficient, and detail oriented.
• A collaborative team player with a positive, can-do attitude.
• Driven to deliver excellent service and achieve results.

What's on Offer?

• Competitive salary of up to £35,000 DOE.
• Hybrid working
• Supportive and collaborative team environment.
• Opportunities for professional development and career progression.
• A varied and rewarding role with exposure to international markets.

If you're a German-speaking relationship builder looking for your next opportunity in a vibrant and growing organisation, we'd love to hear from you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels UK is an Equal Opportunities Employer.

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