German Speaking Account And Relationship Manager

Language Matters; Southease; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

International environment

Multilingual environment

Travel opportunities across Europe

Job summary

Language Matters is seeking a German-speaking Relationship Executive/Account Manager to support clients across Germany, Austria, Switzerland and wider European markets from an East Sussex base. You will manage account portfolios, deliver outstanding service and proactively identify growth opportunities.

Ideal candidates are fluent in German and English with a customer-facing background, strong communication, and excellent organisational skills.

Qualifications

• Fluent in German and English.
• Experience in a customer-facing role.
• Excellent communication and relationship-building skills.
• Highly organised and proactive.

Responsibilities

• Build and maintain strong client relationships.
• Manage a portfolio of accounts and deliver exceptional service.
• Identify opportunities to grow existing partnerships.
• Handle client enquiries and provide ongoing support.
• Work closely with internal teams to ensure a seamless customer experience.
• Use CRM systems to manage account activity and keep records up to date.

Skills

German language proficiency

English language proficiency

Customer-facing experience

Relationship building

Organised / proactive

Tools

CRM software

Job description

Are you a fluent German speaker who enjoys building relationships and working with people? We’re looking for a Relationship Executive/Account Manager to join a growing international team, supporting clients across Germany, Austria, Switzerland, and wider European markets.

This is a fantastic opportunity for someone with experience in account management, customer service, business development, customer success, or client relations who wants a varied role with genuine career progression.

What You’ll Be Doing:

• Building and maintaining strong client relationships.
• Managing a portfolio of accounts and delivering exceptional service.
• Identifying opportunities to grow existing partnerships.
• Handling client enquiries and providing ongoing support.
• Working closely with internal teams to ensure a seamless customer experience.
• Using CRM systems to manage account activity and keep records up to date.

About You:

• Fluent in German and English
• Previous experience in a customer-facing role
• Excellent communication and relationship-building skills
• Highly organised and proactive
• Commercially minded with a natural ability to engage with people

What’s On Offer:

• International and multilingual environment
• A role that combines relationship management, customer service, and business development
• Opportunities to travel and work with clients across Europe

If you’re a people-focused professional looking to take the next step in your career, we’d love to hear from you!

German speaking Account and Relationship Manager East Sussex