Account Manager – Full Time – Marlow

Catering

Marlow

On-site

GBP 27,000 - 32,000

Full time

14 days+

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Job summary

Winchmore Tutors is seeking an Account Manager in Marlow, Buckinghamshire. The role focuses on maintaining relationships with clients, parents/carers, students and tutors to ensure successful tuition outcomes and effective service delivery.

You will quality assure and monitor all tuition, place and fill placements, manage attendance and progress notes, and support staff during busy periods. This permanent role offers a salary of £27,000–£32,000 per annum.

Responsibilities

Client and Account Management
Serve clients, ensuring their needs are met
Place and fill all placements in ‘submission accepted’
Resource for placements where the tutor is unable to continue tuition
Monitor tuition and outcomes, ensuring students access their full hours and make progress towards their individual goals
Perform set-up and review meetings
Monitor your student’s attendance and lesson summaries on a daily and weekly basis
Put in place attendance reviews where required
Checking details on our systems
Ensuring any student or safeguarding concerns are handled in the correct manner
Communicate with LAs in a timely manner
Monitor the end of tuition and manage extensions
Support other members of staff, and assist with revision camps during holiday periods
Any other administrative tasks

Job description

Winchmore Tutors has been providing 1:1 and small-group specialist tuition since 2008, working with schools and local authorities from across the country. We support students of all backgrounds and needs, providing a high-quality, safe, and inclusive learning packages.

Our Account Managers work closely with clients, parents/carers, students, and tutors to manage the overall success of tuition and educational outcomes.

In this role you would work to maintain relationships with clients, maintain communication with parents/carers, students and tutors, and quality assure and monitor all tuition that takes place.

Main Duties and Responsibilities

Client and Account Management
Serve clients, ensuring their needs are met
Place and fill all placements in ‘submission accepted’
Resource for placements where the tutor is unable to continue tuition
Monitor tuition and outcomes, ensuring students access their full hours and make progress towards their individual goals
Perform set-up and review meetings
Monitor your student’s attendance and lesson summaries on a daily and weekly basis
Put in place attendance reviews where required
Checking details on our systems
Ensuring any student or safeguarding concerns are handled in the correct manner
Communicate with LAs in a timely manner.
Monitor the end of tuition and manage extensions
Support other members of staff and roles, in particular, assisting with our revision camps during holiday periods
Any other administrative tasks