Account Manager - Client Services

Finecast; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading company in addressable TV is seeking an Account Manager in London to drive client satisfaction and oversee campaign delivery. The ideal candidate should have experience in account management within the AV landscape, demonstrating strong communication skills and a proactive approach to project execution.

Qualifications

• Experience in Account Management, Campaign Planning and Delivery.
• Understanding of the AV space with experience in strategic decision-making.
• Ability to work independently and communicate effectively with clients.

Responsibilities

• Service agencies and drive business growth through campaign design and delivery.
• Ensure exceptional client service and satisfaction.
• Collaborate with the team to execute projects effectively.

Skills

Communication

Client Relationship Management

Campaign Management

Attention to Detail

Initiative

Tools

Excel

PowerPoint

Job description

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Account Manager - Client Services, London

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Client:

Finecast

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

f8c11922c4b0

Job Views:

3

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

About the role

The successful candidate will enjoy a degree of independence and is expected to execute proactively against assigned projects. As such Finecast are looking for a mature, self-starting candidate for this role.

The four primary functions of the role are:

•Work in collaboration with SAM and AM on the team to service our agencies and complete internal projects

•Client development and business growth

•Campaign design, launch and delivery

•Overall delivery of exceptional client service

About you

The successful candidate will enjoy a large degree of independence and is expected to execute proactively against assigned projects. As such Finecast are looking for a well tenured candidate for this role with experience in Account Management, Campaign Planning and Campaign Delivery, ideally with a strong background in AV. You will demonstrate:

• Understanding of the AV space, including experience of strategic decision making re: campaign planning with senior agency planners and independent clients.
• Ability to work independently with limited input once objectives have been set.
• Agency or account management experience
• Articulate & strong communicator and capable of building relationships with clients
• Personable person with capacity to communicate clearly and be assertive with internal and external parties
• Excel and PowerPoint skills
• Attention to detail with regards media booking, finance and delivery
• Resilient and energetic
• Strong sense of initiative and personal ownership
• Dedicated to attaining team and personal goals
• Focussed but able to maintain perspective
• Knowledge and experience of the AV landscape – in particular VOD and Addressable TV
• Proven track record in establishing high levels of client satisfaction
• Ability to develop and maintain long standing and valuable relationships with agencies / clients
• Strong understanding of AV media market, dynamics and competition
• Experience in managing campaigns to meet KPIs
• Proficient at sales pipeline admin and assigning probabilities to be used for revenue forecasting
• Awareness of the application of data as a way to access brands’ audiences

We want to create a world where people truly understandthemselves and others and are inspired to make a positive difference in everything they do.

Our values:

-Belong: we are a diverse and welcoming community, united in our mission to be leaders in addressable TV

-Innovate: we are pioneers, always pushing the boundaries and encouraging new ideas to shape the future of TV

-Respect: we respect our people and our planet, acting with trust and integrity to make each other feel truly valued

-Strive: we strive to create a better world, supporting each other’s growth and development to drive towards success