Account Manager - CFD Trading & Client Success

Fortrade Ltd.; Watford; On-site; GBP 24,000 - 26,000; Full time

Benefits offered by this job

Full in-house training & development

Free parking on-site

Contributory pension scheme

Fast progression opportunities

Salary increase each year

Office incentives based on performance

Monthly and weekly spending vouchers for top performers

Job summary

A leading financial services firm in Watford is seeking a proactive Account Manager to engage with clients via phone and email. The role involves providing assistance on the CFD platform, fostering client relationships, and ensuring compliance with regulations. Ideal candidates should have sales experience, strong interpersonal skills, and proficiency in CRM tools. Employee benefits include full training, performance incentives, and a contributory pension scheme, promising a rewarding career pathway in a dynamic environment.

Qualifications

• Previous experience in sales, telesales, or financial services.
• Exceptional interpersonal skills, focusing on building trust and rapport with clients.
• Ability to thrive in a fast-paced environment and surpass performance targets.
• Proficiency in CRM programs and relevant computer applications.

Responsibilities

• Regularly communicate with clients via phone and email.
• Furnish clients with information about our CFD instruments and educational services.
• Assist clients in navigating our trading platform, providing assistance with account setup.
• Foster strong relationships with clients by delivering exceptional service.
• Ensure adherence to regulatory requirements during client interactions.
• Stay updated through in-house training and professional development.

Skills

Sales experience

Exceptional interpersonal skills

Ability to thrive in fast-paced environment

Proficiency in CRM programs

Job description

A leading financial services firm in Watford is seeking a proactive Account Manager to engage with clients via phone and email. The role involves providing assistance on the CFD platform, fostering client relationships, and ensuring compliance with regulations. Ideal candidates should have sales experience, strong interpersonal skills, and proficiency in CRM tools. Employee benefits include full training, performance incentives, and a contributory pension scheme, promising a rewarding career pathway in a dynamic environment.