Account Manager – Conversion & Growth (No Cold Calling)

Fortrade; Watford, Greater London; On-site; GBP 27,000 - 38,000; Full time

Benefits offered by this job

One week training

Commission based on performance

On-site parking

Job summary

Fortrade Ltd in Watford is hiring an Account Manager on the conversion floor. The role involves speaking with clients who have shown interest, building genuine relationships by phone and email, and guiding them through the process to create and activate their live account.

There is a clear growth path to Senior Account Manager (Retention) with a higher earning ceiling, one week of paid training, and a performance‑based commission structure.

Qualifications

• A natural communicator, able to build rapport quickly.
• Resilience under pressure; not every call goes your way.
• Desire to grow and advance beyond the first role.
• Coachable stance and willingness to follow the system.
• Professional telephone manner and strong written communication.
• Commitment to ethical conduct and FCA compliance standards.
• No finance degree required; attitude and drive matter more.

Responsibilities

• Build genuine relationships with clients over the phone and by email.
• Provide clear, fair information on products, platform and educational services.
• Support clients through to creating and activating their live account.

Skills

Communication

Resilience

Growth mindset

Coachable

Phone etiquette

Ethics & FCA compliance

Job description

Fortrade Ltd in Watford is hiring an Account Manager on the conversion floor. The role involves speaking with clients who have shown interest, building genuine relationships by phone and email, and guiding them through the process to create and activate their live account.

There is a clear growth path to Senior Account Manager (Retention) with a higher earning ceiling, one week of paid training, and a performance‑based commission structure.