Account Manager - Catering & Hospitality

BaxterStorey; London; On-site; GBP 55,000 - 57,000; Full time

Job summary

A leading company in catering and hospitality seeks an Account Manager in London. This role involves managing high-end hospitality operations, leading teams, and ensuring exceptional service. The ideal candidate will have strong leadership and communication skills, with a passion for food and customer service. Join a diverse environment that values growth and offers various benefits including 28 days holiday and training opportunities.

Benefits

28 Days holiday including bank holidays

Birthday off

3 volunteering days

Grandparent leave (3 days)

24 weeks enhanced maternity leave

Free shift meals

Training and development opportunities

Pension and life insurance

Discounts via HAPI app

Cycle to work scheme

Qualifications

• Relevant experience for the role.
• Financially savvy with budget management skills.
• Effective communication skills.

Responsibilities

• Lead, inspire, and support your team to deliver high standards.
• Build positive relationships with clients and stakeholders.
• Achieve KPIs including Health & Safety and Financial.

Skills

Leadership

Communication

Organizational Skills

Budget Management

Problem Solving

Team Management

Job description

Account Manager - Catering & Hospitality

Company: BaxterStorey UK

Location: London, England, EC2V

Country: United Kingdom

Salary: Up to £55,000

Job Description

Company Description

Title: Account Manager

Location: London, EC2V

Salary: £57k per annum plus bonus

Manage high-end hospitality and events operations for our wealth management clients, overseeing teams across 2 accounts with Hospitality and Reception services, and supporting offices nationwide with hospitality and consumables.

Benefits:

• 28 Days holiday including bank holidays
• Birthday off
• 3 volunteering days
• Grandparent leave (3 days)
• 24 weeks enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free shift meals
• Training and development opportunities
• Apprenticeships for all levels
• Pension and life insurance
• Discounts via HAPI app (shops, holidays, cinema)
• Wellbeing hub
• Employee assistance programme
• Cycle to work scheme

Are you passionate about hospitality and service? Can you motivate and lead a team? If so, this role is for you. We value creating memorable experiences and are looking for an Account Manager who shares this passion.

We support our people in an inclusive environment that promotes growth and diversity, with ongoing training and a healthy work-life balance.

If you thrive on delivering exceptional experiences and inspiring your team, we want to hear from you!

Job Responsibilities

• Lead, inspire, and support your team to deliver high standards
• Build positive relationships with clients and stakeholders
• Develop your team through mentoring and training
• Create a culture of excellence with focus on service, food standards, and innovation
• Achieve KPIs including Health & Safety, Sustainability, Financial, and Governance

Qualifications

• Relevant experience for the role
• Passion for food and customer service
• Enjoy managing and supporting teams
• Financially savvy with budget management skills
• Strong delegation and influencing skills
• Ability to prioritize in a fast-paced environment
• Attention to detail and organizational skills
• Effective communication skills
• Solution-oriented mindset
• Strategic and critical thinking skills
• Alignment with BaxterStorey core values

Additional Information

With nearly 20 years of experience, we create memorable hospitality spaces worldwide. We seek talented individuals to join us and build a proud hospitality career.

We prioritize our people’s development, learning, and work-life balance, fostering an environment where everyone can thrive.

Join us and help revolutionize food and hospitality!

BaxterStorey Values:

ALWAYS VISIONARY — Leading with innovation

WHOLEHEARTEDLY POSITIVE — Motivating and inspiring

CREATIVELY COLLABORATIVE — Embracing diversity to push creativity

FOREVER CONSCIOUS — Protecting the planet and supporting communities

If you’re motivated and eager to learn, even if you don’t meet all requirements, we’d love to hear from you!

We are committed to diversity and inclusion, welcoming applications from all backgrounds, identities, and abilities.

Join us to bring your unique perspective and make a difference.