Account Manager Business Flex (Hybrid)

National Bank; South Nutfield; Hybrid; GBP 35,000 - 55,000; Full time

Benefits offered by this job

Health and wellness program

Employee Share Ownership Plan

Employee and family assistance program

Preferential banking services

Community involvement

Virtual sleep clinic

Job summary

National Bank is seeking an Account Manager for Business Flex in Surrey. The role involves advising SME clients, analyzing credit requests, and developing financing scenarios, with a focus on remote advisory and maintaining strong client relationships.

You will work within a 37.5-hour week, hybrid in branches, and report to the Senior Director, Business Flex, joining a team of 125 experts to grow the SME client portfolio.

Qualifications

• Minimum of 2 years of experience in commercial credit for Relationship Manager positions, and business or personal credit for Account Manager positions.
• Knowledge of commercial products
• Proven experience in business development (5+ years)
• Knowledge of healthcare professional network is an asset

Responsibilities

• Provide an advisory role in line with clients' needs
• Analyze credit requests, develop financing scenarios and propose appropriate solutions
• Negotiate the terms and conditions of agreements with clients
• Apply and follow up on recommendations made by the various specialists at the Bank and its subsidiaries to promote profitable business development
• Take responsibility for your personal development and knowledge of SMEs economics

Skills

Communication

Emotional Intelligence

Teamwork

Accountability

Client-focused

Learning

Agility

Listening

Education

University degree (Bachelor's/Master's)

Job description

Area(s) of interest:

Advisory services, Commercial banking

A career as an SME Account Manager at Business Flex means being part of a dynamic team surrounded by experts. It also means taking responsibility of business clients who contact Business Flex and referrals received from our partners. Growing the client portfolio while effectively serving SME clients who want to receive advice remotely. Your passion for business development and customer service experience will help you build trust over the phone and develop our small to medium-sized commercial clients. You will quickly be a guide to all their financial projects. This position is open to candidates in Vancouver, Fraser Valley and Tri-cities.

• Provide an advisory role in line with clients' needs
• Analyze credit requests, develop financing scenarios and propose appropriate solutions
• Negotiate the terms and conditions of agreements with clients
• Apply and follow up on recommendations made by the various specialists at the Bank and its subsidiaries to promote profitable business development
• Take responsibility of your personal development, both in terms of developing your skills and your knowledge of the economics of SMEs

Your team:

Reporting to the Senior Director, Business Flex, you work with a team of 125 experts on a daily basis. 37.5-hour full-time position per week. The incumbent of the position must be available to work on rotation from 8 a.m. to 6 p.m., Monday to Friday. The schedule may vary based on operational needs. The selected candidate will work in hybrid mode and will have a presence in our branches in their local market.

Our team values everyone's passions and bold ideas. From helping our clients achieve their goals to helping your colleagues achieve what they love in life, we stand together. We know that we can count on our colleagues to promote knowledge sharing and mutual support.

Prerequisites:

• University certificate, bachelor’s degree or master’s degree
• Minimum of 2 years of experience in commercial credit for Relationship Manager positions, and business or personal credit for Account Manger positions
• Knowledge of commercial products
• Proven experience (more than 5 years) in business development
• Knowledge of the healthcare professional network, an asset
• Ability to communicate effectively and with impact
• Excellent ability to work as a team and provide customer serviceAbility to work in a constantly changing environment
• Proficiency in French, an asset.

Languages:

Skills

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• Communication
• Emotional Intelligence
• Teamwork
• Accountability
• Client-focused
• Learning
• Agility
• Listening

In addition to competitive compensation, upon hiring you'll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

• Health and wellness program, including many options
• Employee Share Ownership Plan
• Employee and family assistance program
• Preferential banking services
• Involvement in community initiatives
• Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees' ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people's lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Account Manager Business Flex (Hybrid) Surrey