Account Manager (6-Month FTC) - Global Brand Enablement

Inspired Thinking Group (ITG); Greater London; On-site; GBP 36,000 - 48,000; Full time

Job summary

Inspired Thinking Group (ITG) is seeking an Account Manager on an initial six-month fixed-term contract to support two global retail brands. You will manage day-to-day requests across print and digital artwork production, oversee projects from brief to delivery, and ensure brand guidelines, SLAs, timescales and budgets are met.

You will also support market onboarding and user adoption of the Storyteq platform, helping with digital template launches and ongoing client support in a fast-paced

Qualifications

• Previous experience managing client accounts, projects or marketing production activity in a fast-paced environment.
• A customer-focused approach with a commitment to providing excellent service.
• Experience managing multiple projects, deadlines and changing priorities at the same time.
• Strong organisational and prioritisation skills.
• Excellent attention to detail and a methodical approach to work.
• Demonstrable experience building positive relationships with clients and internal stakeholders.
• Strong written and verbal communication skills.
• The ability to understand client briefs and communicate requirements clearly to delivery teams.
• A proactive, adaptable and solutions-focused approach.
• The ability to remain calm, professional and confident under pressure.
• Proficiency in Microsoft Excel and other core Microsoft Office applications.
• A collaborative approach and the ability to work effectively as part of a wider team.

Responsibilities

• Manage projects from the initial brief and quotation through to final delivery.
• Ensure projects are completed on time, within budget and to a high standard.
• Act as a brand guardian, ensuring all work follows the relevant brand guidelines.
• Provide clients with brand guidance and support when required.
• Build strong relationships with local markets and global stakeholders.
• Maintain clear and proactive communication, keeping stakeholders updated on project progress.
• Manage client inboxes efficiently and respond to requests at pace.
• Translate client briefs into clear instructions for internal studio teams.
• Coordinate with internal teams, including the studio and Service Desk.
• Support the wider Client Services team with Out-of-Home and other ad hoc projects.
• Support market onboarding and user adoption of the Storyteq platform.
• Help launch, deploy and manage digital templates.
• Complete quality-control checks across artwork and digital template outputs.

Skills

Account management

Project management

Client relationships

Communication skills

Organisational skills

Attention to detail

Problem solving

Teamwork

Calm under pressure

Proactive

Tools

Microsoft Excel

MS Office

Job description

Inspired Thinking Group (ITG) is seeking an Account Manager on an initial six-month fixed-term contract to support two global retail brands. You will manage day-to-day requests across print and digital artwork production, oversee projects from brief to delivery, and ensure brand guidelines, SLAs, timescales and budgets are met.

You will also support market onboarding and user adoption of the Storyteq platform, helping with digital template launches and ongoing client support in a fast-paced