Account Executive — Hybrid Delivery & Client Success

Inspired Thinking Group (ITG); Greater London; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

25 days holiday

Wellbeing Day

Work from abroad up to 90 days

Pension scheme

Medical Cash Plan

Electric car salary sacrifice

Charity payroll giving

Funding for professionalQualifications

Employee of the Month rewards

Volunteer Day

Perks platform discounts

Job summary

Inspired Thinking Group (ITG) is seeking an Account Executive to support the Whitbread account, coordinating between clients, account management, creative and production teams. You will ensure accurate briefing, administration, and timely delivery of projects, with a focus on superb customer service and operational excellence.

You will build strong relationships within ITG and with the client, upholding best practices, and contributing to the end-to-end delivery that drives ongoing success for

Qualifications

• Customer service orientation and relationship building within a fast-paced team.
• Strong organisational skills and attention to detail.
• Excellent communication and assertive collaboration with clients and teams.
• Flexible and adaptable to changing tasks and deadlines.
• Quick learner with proactive attitude to project work.
• Collaborative team player with computer literacy and Excel proficiency.

Responsibilities

• Key role within the Whitbread Client Services account team.
• Provide day-to-day support to the client service team (Creative and Production).
• Assist with general admin requirements and briefing administration.
• Upload and maintain the image dam.
• Support creative projects with the wider team.
• Manage re-touching and regular reporting (POD, monthly, stock).
• Maintain LSM and Ordering tool items on Media Centre.

Skills

Customer service

Organised

Communication

Team player

Adaptable

Quick learner

Tools

Excel

Job description

Inspired Thinking Group (ITG) is seeking an Account Executive to support the Whitbread account, coordinating between clients, account management, creative and production teams. You will ensure accurate briefing, administration, and timely delivery of projects, with a focus on superb customer service and operational excellence.

You will build strong relationships within ITG and with the client, upholding best practices, and contributing to the end-to-end delivery that drives ongoing success for