Account Manager

Bytes Group; York and North Yorkshire; Hybrid; GBP 35,000 - 60,000; Full time

Job summary

Bytes Technology Group seeks an Account Manager to join the York corporate sales team. You will drive IT solutions sales to corporate clients, onboard new customers and expand existing relationships in the private sector.

The role emphasises prospecting, solution selling and end-to-end deal closure with collaboration across internal teams and external partners. Hybrid working options are available in the York area.

Qualifications

• 2+ years IT sales experience.
• Proven client onboarding track record.
• Strong communication and presentation skills.
• Hybrid work arrangement in York area.

Responsibilities

• Identify new business opportunities and pursue them.
• Build and nurture relationships with corporate clients.
• Manage entire sales cycle from discovery to closing.
• Deliver compelling presentations and demonstrations.
• Negotiate contracts and coordinate with legal teams.

Skills

Lead Gen

Client Engagement

Solution Selling

Negotiation

Pipeline Mgmt

Market Intelligence

Virtual Team Mgmt

Education

Degree-level qualification

Tools

CRM software

Sales analytics

Job description

POSITION DETAILS:

• Position Title: Account Manager
• Reports to (POSITION): Sales Manager
• Team: Corporate Sales
• Department: Sales

BYTES:

Bytes Technology Group is one of the UK and Ireland’s leading software, security, AI and cloud services specialists, with more than 1,300 employees supporting nearly 6,000 private and public sector customers. Bytes Technology Group was established in 1982, and the Group’s brands include Bytes Software Services and Phoenix Software. For the financial year ended 28 February 2026, the Group reported gross invoiced income of £2.34 billion and revenue of £220.5 million. We help organisations get the most from technology through specialist expertise and partnerships with more than 250 leading vendors.

Our purpose at Bytes is to grow great people to deliver amazing things. We invest in coaching and development, providing clear goals, growth opportunities and meaningful work within a supportive, collaborative environment. We value learning, responsibility, teamwork and reward, helping our people build their skills and develop their careers.

Since 1st July 2026, Bytes Software Services is now a 100% private sector reseller, with 3% of the addressable market and a strong, recognisable brand; there is a great opportunity for any new salesperson. Bytes has also recently acquired cyber consultancy, CyberOne, and has growth aspirations for providing more professional and managed support services.

PURPOSE OF JOB:

(OVERALL DESCRIPTION OF THE POST WITHIN THE TEAM AND ORGANISATION)

We are in search of a dynamic and results-oriented individual to assume the position of Account Manager within our York corporate sales team. This role requires a seasoned professional with a robust background in IT Sales, including a proven track record in client onboarding and enhancing sales volumes for existing clientele. The ideal candidate will demonstrate proficiency in managing corporate clients and possess a keen understanding of the private sector landscape.

Based within commuting distance of our sister company, Phoenix Software, Bytes has a corporate team based in their offices in Pocklington, just outside of York. The successful candidate will spearhead the identification and pursuit of new business opportunities. Essential attributes include industry-specific sales experience, exceptional communication and interpersonal skills, and a relentless drive for success. The role demands adaptability and a rapid learning curve, reflecting the dynamic nature of our industry.

If you thrive in a fast-paced environment, excel at building and nurturing client relationships, and have a passion for driving business growth, we invite you to join our team and contribute to our continued success.

The primary purpose of the role will be focused on new business, with the potential to backfill any changes to the account management patches internally, with the potential for a team leader role in the future should this be desired.

SKILLS REQUIRED:

• Prospecting and Lead Generation
  • Conduct in-depth market research to identify potential clients, staying abreast of industry trends and developments.
  • Leverage extensive networks and contacts to effectively communicate Bytes' value proposition and differentiate offerings.
  • Drive lead generation efforts through a variety of channels, including cold calling, email campaigns, networking events, and strategic use of social media platforms like LinkedIn.
  • Collaborate closely with marketing teams to optimize inbound lead generation strategies and capitalize on marketing-generated opportunities.
• Client Engagement
  • Cultivate and maintain strong, trust-based relationships with prospective clients, demonstrating deep understanding and empathy for their business challenges.
  • Conduct thorough client needs assessments to uncover pain points and IT requirements, positioning Bytes as a strategic partner in addressing these needs.
  • Manage the entire sales cycle from initial discovery through to successful deal closure, ensuring a seamless and positive client experience.
  • Deliver compelling presentations and demonstrations of IT products and services, showcasing their relevance and value in addressing client-specific challenges.
• Solution Selling
  • Develop tailored IT solutions aligned with client objectives, leveraging deep industry knowledge and technical expertise.
  • Collaborate closely with technical teams to craft comprehensive and innovative proposals that effectively address client requirements and preferences.
  • Clearly articulate the unique value proposition of Bytes' IT solutions, demonstrating their tangible benefits and competitive advantages.
• Sales Negotiation and Closing
  • Lead negotiations with clients, adeptly addressing concerns and objections to drive favourable outcomes and secure deals.
  • Work closely with legal teams to finalize contracts and agreements, ensuring compliance with regulatory requirements and safeguarding organisational interests.
  • Consistently meet and exceed monthly and quarterly sales targets, demonstrating a strong focus on results and revenue growth.
• Pipeline Management
  • Maintain a well‑organised and updated sales pipeline, accurately tracking opportunities from initial contact through to final resolution.
  • Provide regular, detailed reports on sales activities and forecasts, offering insights into pipeline health and revenue projections.
  • Utilize advanced CRM tools and analytics to monitor client interactions, identify sales trends, and optimise pipeline efficiency.
• Market Intelligence
  • Stay vigilant and informed about industry trends, competitor activities, and emerging technologies, leveraging this intelligence to refine sales strategies and stay ahead of the curve.
  • Provide valuable feedback to the product development team based on client needs and market insights, contributing to the ongoing enhancement and innovation of Bytes' product offerings.
• Strong Management of Virtual Team
  • Proven ability to foster and sustain strong relationships with an internal overlay and pre‑sales team, effectively supporting the sales process and enhancing customer value.

QUALIFICATIONS, EXPERIENCE, & SKILLS:

Educational Qualifications:

• Degree-level qualification desirable

DESIRABLE

CORE Competencies & SKILLS – BASED ON POSITION AND GRADE

• 2+ Years Experience for an IT Value Added Reseller or Services Partner: Previous experience within the IT industry, particularly in roles related to value-added reselling, MSP, Cyber consulting, or IT services sales, is highly essential within the private sector specifically.
• Pocklington-based – 3 Days: Bytes has a hybrid work policy and will allow up to 2 days a week working from home. The remaining time should be split between client meetings and the office. Time within the office is essential for effective collaboration with your virtual team. We are currently based out of Pocklington with occasional travel to Manchester (quarterly) and Leatherhead as and when required.
• Proven Success in a Sales Role: A track record of achieving and surpassing sales targets in previous roles showcases the candidate's ability to deliver results and drive business growth.
• Excellent communication and presentation skills: Clear and compelling communication abilities, both verbal and written, coupled with strong presentation skills, are vital for effectively conveying value propositions and building rapport with clients.
• Ability to build and maintain strong client relationships: The capacity to cultivate and nurture long‑lasting client relationships is crucial for fostering trust and loyalty, ultimately driving customer satisfaction and retention.
• Results-oriented with a focus on achieving and exceeding sales targets: A goal‑driven mindset and a relentless pursuit of targets are essential traits for driving revenue generation and contributing to organisational success.
• Self‑motivated, proactive, and able to work independently: Demonstrating initiative, self‑drive, and the ability to thrive in a fast‑paced, autonomous work environment are key attributes for success in this role.
• Familiarity with CRM software and sales analytics tools: Proficiency in utilizing Customer Relationship Management (CRM) software and sales analytics tools enables effective pipeline management, data‑driven decision‑making, and performance optimisation.
• New Business Experience: Proven experience of having directed net new business wins, managing the full sales cycle from lead generation to client onboarding and closed deals, with the ability to deep sell into onboard clients.
• Management skills: although not essential, a desire to manage or experience of managing salespeople is of interest.

WIDER TEAM NETWORK

Internal

• Marketing, Subject matter experts, Pre‑sales, support

External

• Customers, distributors, vendors, and 3rd party suppliers