Account Manager

TN United Kingdom; Wrexham; Hybrid; GBP 27,000 - 31,000; Full time

Job summary

An innovative organization is seeking a proactive Account Manager to foster strong client relationships and drive growth. In this dynamic role, you will manage customer queries, consult with clients on products, and collaborate with colleagues to deliver exceptional service. The company offers a hybrid working environment, generous holiday, and opportunities for personal development. Join a forward-thinking team where your contributions will make a significant impact in enhancing client experiences and driving business success.

Benefits

25 - 30 days holiday

Hybrid working

Progression opportunities

Enhanced pension

Free lunch

Private Health Insurance

Sports and fitness allowance

Qualifications

• Experience in Account Management or Customer Service roles.
• Strong communication and relationship-building skills.

Responsibilities

• Manage inbound customer queries and provide exceptional service.
• Account manage a diverse portfolio of clients via various channels.

Skills

Account Management

Customer Service

Business Development

Relationship Building

Communication Skills

CRM Software

Microsoft Excel

Microsoft PowerPoint

Tools

Salesforce

MS Teams

Job description

Social network you want to login/join with:

Account Manager
£27,000 - £31,000 per annum (depending on skills and abilities)
Permanent opportunity in Wrexham
Additional benefits:

• 25 - 30 days holiday depending on length of service
• Hybrid working as well as flexible working.
• Progression and personal development opportunities
• Enhanced pension (Employer contributions of 5%)
• Free lunch from onsite cafe
• Private Health Insurance
• Sports and fitness allowance

The Role
Account Manager required for a dynamic and progressive organisation who provide first class service to their client base. This is a vital role which involves developing strong relationships as well as identifying opportunities for growth.

Responsibilities of the Account Manager:

• Managing inbound customer queries, providing exceptional customer service.
• Account managing a wide portfolio of clients via email, phone and video call.
• Consulting with clients, making them aware of the products available to them.
• Developing company product knowledge to discuss with client base.
• Working collaboratively with colleagues and company departments.
• Using help desk software as well as CRM software (Sales force).
• Present demonstrations of products on MS Teams.

Account Manager requirements:

• Background in Account Management, business development or customer service.
• Effective relationship builder.
• Customer focused as well as a fantastic communicator.
• A warm, positive, confident professional, adaptable to change and evolving requirements.
• Commercially minded
• Competent user of Microsoft suites including Excel and PowerPoint as well as have the ability to use CRM software.

Additional skills/job titles: Account Manager, Business Development, Customer Service Advisor, Customer Service Manager, Client Support Specialist, Client Experience Specialist.

Note: If this job is not for you but you are looking for a new opportunity, please contact us for a confidential discussion on your career.

To Apply
This vacancy is advertised by Travail Employment Group who are acting as an Employment Agency.

Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful, a consultant will be in contact with you within the next 7 days. If we have not contacted you within 7 days you may not have been successful for this position but please feel free to give us a call to discuss similar roles.

All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training and qualifications our client considers necessary for this position.