Account Manager

PayPoint plc; Welwyn Garden City; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Performance related bonus

Hybrid working

Job summary

PayPoint plc is seeking a Strategic Account Manager to manage and grow a portfolio of clients across the UK. You will deliver proactive account management, regular engagement and commercial support, with a focus on re-engaging inactive accounts and driving adoption of PayPoint's solutions.

The role requires strong relationship management, a commercial mindset and the ability to identify revenue opportunities while delivering sustainable growth.

Qualifications

• Experience of account relationship management.
• Proven track record of hitting sales targets.
• Ability to influence and work with colleagues at all levels.
• Strong facilitation, organisational and project management skills with attention to detail.
• Excellent presentation and communication (written and verbal) skills.
• Educated to degree level preferred.

Responsibilities

• Grow and maintain strong client relationships.
• Reignite relationships with inactive accounts.
• Manage business development activities for new client opportunities.
• Deliver revenue growth through upselling of products.
• Identify and deliver sales plans to meet ambitious targets.
• Hold regular account performance reviews with clients.
• Manage the sales cycle from prospecting to closing and delivery.
• Collaborate with internal teams to deliver a great client experience.

Skills

Account management

Sales targets

Influence

Organisation

Presentation

Degree preferred

Education

Degree preferred

Job description

PayPoint is a market-leading Payment Service Provider, delivering payment and commerce solutions to a diverse client base that includes energy suppliers, local authorities, charities, housing organisations and commercial businesses.

As our client portfolio continues to grow, we recognise the importance of providing dedicated support and strategic focus to our small and mid-sized clients. Many of these clients have good growth potential and represent valuable opportunities to expand our services and strengthen long-term partnerships.

The Strategic Account Manager will be responsible for managing and developing a portfolio of clients, ensuring they receive proactive account management, regular engagement and commercial support. A major focus for this role will be re-engaging inactive accounts, identifying new revenue opportunities and to drive the adoption of PayPoint's wider portfolio of solutions with this subset of clients.

The successful candidate will combine strong relationship management skills with a commercial and business development mindset, helping clients maximise value from PayPoint's services while delivering sustainable revenue growth for the business.

MAIN RESPONSIBILITIES

• Grow and maintain strong client relationships
• Reignite relationships with inactive accounts
• Manage business development activities for new client opportunities
• Deliver revenue growth through upselling of products
• Identify and deliver sales plans to meet ambitious targets
• To hold regular account performance reviews with clients
• Manage the sales cycle form initial prospecting to closing and delivering the sale
• Collaborate with internal teams to help deliver a great client experience

QUALIFICATIONS AND EXPERIENCE REQUIREMENTS

• Experience of account relationship management
• Proven track record of hitting sales targets
• Ability to work effectively with colleagues at all levels to influence and make things happen
• Proven facilitation, organisational and project management skills, with good attention to detail
• Excellent presentation and communication (written and verbal) skills
• Educated to degree level a preference

ADDITIONAL REQUIREMENTS/INFORMATION

• Performance related bonus
• Working hours 09.00 to 17.15 hours
• Hybrid working - 2 days in the office required
• The role will involve some travel as the position will serve clients in all parts of the UK