Account Manager

JR United Kingdom; Water Orton CP; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player seeks an Account Manager to drive sales and customer engagement. In this dynamic role, you will visit clients, understand their needs, and provide tailored solutions. With a focus on innovation and strong customer relationships, you will enjoy extensive training, growth opportunities, and a supportive team culture. The position offers exciting incentives, including trips for top performers and a comprehensive benefits package. If you're driven, adaptable, and eager to make a difference, this is the perfect opportunity for you.

Benefits

Private healthcare

Life insurance

Wellbeing support

6% pension contribution

Company vehicle

Fuel/charging card

Company laptop

Mobile phone

33.5 days holiday

Incentives for top performers

Qualifications

• Experience in customer-facing roles or sales is essential.
• Ability to provide tailored solutions based on customer needs.

Responsibilities

• Visiting customers and understanding their needs through open questions.
• Demonstrating innovative products and managing sales operations.

Skills

Customer-facing experience

Sales experience

Solution-oriented approach

Organizational skills

Resilience and adaptability

Education

Full manual UK driving license

Tools

Salesforce

Job description

As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

WHAT'S THE ROLE?

As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

WHO IS HILTI?

Hilti is where innovation is improving productivity, safety, and sustainability in the global construction industry, and beyond. We build strong customer relationships to create products and solutions that are Making Construction Better. Our passionate and inclusive global team of 34,000 employees across more than 120 countries explores possibilities, leverages their potential, owns their personal development, and grows lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.

WHAT DOES THE ROLE INVOLVE?

In your role as an Account Manager, no day will be the same, but your activities will include:

1. Visiting sites and customers in the field, asking open questions to understand their needs, and providing tailored solutions.
2. Demonstrating our innovative products and state-of-the-art software to customers on-site.
3. Developing ‘focus’ customers by building relationships and uncovering new business leads.
4. Managing your sales area operationally, organizationally, and strategically, utilizing the CRM system, Salesforce.

WHAT DO WE OFFER?

At Hilti, you will be part of a passionate, inclusive global team with a caring and performance-driven culture. We offer growth opportunities, support, and recognition for your results, including:

• Extensive onboarding & training, and company-wide events in Manchester.
• Incentives such as trips to New York City, Milan, and Miami for top performers.
• A minimum 10% salary increase after two consecutive years of high performance through our Star Development Programme.
• 33.5 days’ holiday (including Bank Holidays), with options to buy additional days.
• Private healthcare, life insurance, wellbeing support, and a 6% pension contribution.
• Company vehicle and a fuel/charging card.
• Company laptop and mobile phone.
• £2,000 reward for referring a successful candidate.

WHAT YOU NEED IS:

Successful candidates will typically have:

• Customer-facing or sales experience in any industry.
• A solution-oriented approach to uncover customer needs and provide suitable solutions.
• Shared values of commitment, teamwork, courage, and integrity.
• Resilience and adaptability to engage with all customer levels.
• Motivation and drive to succeed and overcome challenges.
• Curiosity to learn, develop, and grow.
• Excellent organizational skills to manage time and priorities independently.
• Essential: Full manual UK driving license to visit customers on-site five days a week. Please disclose points and expiry dates if applicable.

WHO SHOULD APPLY?

We welcome applicants from all backgrounds. No prior sales or construction experience is necessary—success depends on teamwork and ability. Please apply for the role best suited to your skills; do not apply for multiple roles.

Click the 'Apply Now' button to upload your CV and answer brief questions. The process takes about 90 seconds. If selected, you will complete an online assessment and a short pre-recorded video interview—check your spam folder for these emails.

If you need support, contact [emailprotected]. The process involves an interview with a Regional Manager, a day-in-the-field, and a final interview with a Sales Director. Travel expenses are covered.

If no roles match your profile now, we will keep your details for future opportunities and stay in touch.

Hilti is an equal opportunity employer, valuing contributions regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.