Account Manager

OptumUK; United Kingdom; On-site; GBP 40,000 - 55,000; Full time

Job summary

A healthcare solutions company is seeking an Account Manager for their Pharmacy and Medicines Commercial Team in the North of England. The role involves managing pharmacy accounts, identifying new business opportunities, and ensuring customer satisfaction. Candidates should have experience in account management or business development, ideally in technology or healthcare. The position offers a collaborative environment and opportunities for professional development.

Qualifications

• Experience in account management or business development within technology, software, or healthcare.
• Confident in managing multiple priorities and building relationships.

Responsibilities

• Manage and grow a portfolio of pharmacy accounts.
• Identify new business opportunities and ensure customer satisfaction.
• Execute the full sales cycle from qualification to close.

Skills

Account management

Business development

Customer relationship management

Analytical skills

Tools

CRM systems

Job description

Optum is a global organisation that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best.

We’re excited to share that we are looking for a commercially focused Account Manager to join our Pharmacy and Medicines Commercial Team. If you are someone with a passion for customer relationships, business development, and healthcare innovation—and you're based in the North of England—then this could be the perfect opportunity for you!

You will be joining a high-performing team that works across the Community Pharmacy space, helping to deliver impactful solutions that improve patient outcomes and drive commercial success. Reporting into one of our Commercial Managers, you’ll benefit from a supportive onboarding process and ongoing development opportunities.

What you’ll do

Our Pharmacy and Medicines team is a fast-paced, collaborative environment where we focus on delivering value to our customers while having fun along the way! You will be responsible for managing and growing a portfolio of pharmacy accounts, identifying new business opportunities, and ensuring customer satisfaction through proactive engagement and solution selling.

Other key responsibilities and accountabilities will include:

• Maintain accurate sales forecasts and attend regular forecast reviews
• Manage inbound enquiries, campaign leads, and referrals using our CRM system
• Execute the full sales cycle from qualification to close, including demos, negotiations, and contracts
• Proactively call prospects to generate interest and build relationships
• Collaborate with internal teams to ensure smooth delivery and customer satisfaction
• Provide high-quality documentation and governance throughout the sales process

Who you’ll be

You will have previous experience in account management or business development, ideally within technology, software, or healthcare sectors. You’ll be confident managing multiple priorities and building strong relationships with customers and colleagues.

Other skills and experience we are looking for you to demonstrate include:

• Understanding of the sales lifecycle and CRM systems
• Ability to work independently and as part of a team
• Experience managing customer expectations and delivering value
• Strong analytical skills to interpret financial and customer data trends

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life.