Account Manager

Euro Car Parts Ltd.; Sunderland; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the motor vehicle manufacturing industry is seeking an Account Manager to enhance customer relationships and drive business growth. The role involves creating leads, conducting account reviews, and ensuring exceptional customer service. This full-time position offers competitive salary, career growth opportunities, and a supportive work environment.

Benefits

Competitive salary with regular reviews

Enhanced annual leave

Opportunities for career growth

Contributory pension scheme

Life assurance

24/7 Employee Assistance Programme

Gym discounts

Cycle to Work Scheme

Qualifications

• Excellent communication skills to develop customer relationships and drive engagement.
• High levels of focus, energy, and motivation.
• Good business acumen.
• Commitment to delivering top-tier customer service.

Responsibilities

• Creating strong leads and opportunities across all ECP channels.
• Identifying existing, lapsed, and new business opportunities.
• Conducting customer account reviews with branch management.

Skills

Communication

Business Acumen

Customer Service

Motivation

Job description

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Job Overview

As an Account Manager, your role is pivotal to the success of the business. You are specifically accountable for delivering exceptional customer service across our existing and potential customer base. As an expert, you are responsible for building and maintaining strong customer relationships within your targeted territory.

Why work for LKQ

• People First: We value our employees just as much as our customers.
• Work-Life Balance: Flexible working options to support your lifestyle.
• Career Growth: Genuine opportunities for progression in a thriving industry.
• Passion for Excellence: Join a team dedicated to being the best at what we do.

Key Responsibilities

• Creating strong leads and opportunities across all ECP channels, ensuring compliance with marketing and promotional activities.
• Identifying existing, lapsed, and new business opportunities within specific geographical areas.
• Conducting customer account reviews with branch management, focusing on KPIs and opportunities.
• Developing positive relationships with internal stakeholders and maintaining a comprehensive understanding of the automotive aftermarket.
• Acting as a key member of the ECP Business Development Team, demonstrating standards, behaviors, and values to promote effective teamwork.
• Participating in regional customer events and attending training sessions.
• Working hours: 40 hours/week, Monday to Friday, 8 am - 5 pm.

Skills and Experience

• Excellent communication skills to develop customer relationships and drive engagement.
• High levels of focus, energy, and motivation.
• Good business acumen.
• Commitment to delivering top-tier customer service to ensure customer experience excellence.

What We Offer

• Competitive salary with regular reviews.
• Enhanced annual leave for better work-life balance.
• Opportunities for career growth across the UK and Europe.
• Contributory pension scheme.
• Life assurance for financial security.
• 24/7 Employee Assistance Programme.
• Gym discounts and healthcare perks.
• Cycle to Work Scheme and retail discounts.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Motor Vehicle Manufacturing