Mid Market Account Manager

Inenco Group; United Kingdom; Remote; GBP 30,000 - 45,000; Full time

Job summary

A leading sustainable energy specialist is seeking an Account Manager to drive client relationships and profitability. This role offers remote and flexible working options, focusing on maximizing customer satisfaction through strategic account management. Ideal candidates will have a strong sales background and excellent communication skills.

Benefits

Remote and flexible working

Enhanced paternity and maternity leave

Qualifications

• Proven track record in sales and account management.
• Strong negotiation and influencing skills.
• Ability to analyze large data sets effectively.

Responsibilities

• Cultivate and nurture a portfolio of clients.
• Build strong relationships through effective account management.
• Drive profitability and customer satisfaction.

Skills

Negotiation

Communication

Problem-solving

Data analysis

Tools

Microsoft Office

Job description

Sustainable Energy First is a leading, Investors In People Gold accredited, sustainable energy and utilities specialist. As a certified B Corporation with a strong commitment to sustainability, we are focused on reducing the carbon footprint of our clients, which accounts for 3.5% of UK business power consumption. Our sustainability ambitions are aligned with those of our clients and prospects, with the eradication of 327,000 tonnes of CO2e by 2028 being the goal, the equivalent of taking 73,000 cars off the road.

Position

In this pivotal role, you'll be the driving force behind our mission to cultivate and nurture a portfolio of lucrative clientele. Using effective telephony-based account management techniques, you'll build strong relationships with our customers, ensuring their needs are met while driving profitability for our organisation. Join us in maximising customer satisfaction and business success through proactive and strategic account management.

Requirements

• A good track record of working in a sales and account management environment
• Good negotiation and influencing skills
• Good communication skills, written and verbal
• Proficient user of Microsoft Office applications
• Commercial approach when making decisions
• Good problem-solving and numerical skills
• Ability to work as a team and individually
• Ability to analyse and review large data sets quickly and effectively, quickly establishing any anomalies and the best proposition for the customer

Other information

Remote and flexible working

Enhanced paternity/non-pregnant colleague and maternity/pregnant colleague leave