Account Manager

Equans UK & Ireland; Scotland; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading company seeks an Account Manager to oversee operations at Woodland View Hospital. Responsibilities include managing a P&L of £750k, ensuring compliance, and leading a team. The role offers a competitive salary, company car, and benefits.

Benefits

25 days annual leave (+ public holidays)

Life Cover equivalent to 3 times annual salary

Private Medical Insurance

Employee discount shopping schemes

Cycle to work scheme

Corporate social responsibility days

Broad range of learning opportunities

Employee Referral Rewards Scheme

24/7 Employee Assistance Program

Qualifications

• Experience of Hard FM services Leadership at Technical Services Manager level.
• Previous experience of PPP & Healthcare sector contracts.

Responsibilities

• Ensure operational delivery of contracted services at Woodland View Hospital.
• Manage P&L with revenue of circa £750k per annum.
• Oversee quality of all Statutory Compliance documentation.

Skills

Leadership

Communication

Risk Management

Education

Technical Engineering Qualification

Job description

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Equans is looking for a Account Manager to join our team at Woodland View Hospital, Ayrshire & Arran NHS Trust. This is a full-time role. On offer is a competitive salary, company car or car allowance, bonus and benefits package

As Account Manager, you will be responsible for ensuring the operational delivery of contracted services at Woodland View Hospital. You will have budgetary responsibility for a P&L of circa £750k per annum and be responsible for the leadership of an operational team of 6 FTE's.

You will ensure Operational and Technical delivery of the contract including the management of statutory compliance, oversight of the delivery of reactive and corrective works, supply chain management, hand-back preparation and the delivery of lifecycle & variation works including scoping, specifying, planning, procuring and delivering works to an agreed threshold.

Gaining a detailed knowledge of the contract including the Pay-mech, you will ensure that all requirements and outcomes meet the contract Output Specification. You will identify and manage risks associated with the contract working with direct contract resources and internal stakeholders to mitigate risk and create opportunities for performance improvement.

You will set high standards ensuring all aspects of commercial and operational delivery is in line with legislative compliance, Equans governance, policies, and procedures, as well as being responsible for developing effective relationships and ensuring that pro-active communication is maintained continuously with all internal & external stakeholders

What will you deliver?

Management of P&L with revenue of circa £750k per annum, ensuring the commercial performance is in line with set budgets.

Proactive Management of cash including internal mechanisms for aged WIP, Debt & GRNR / POEM.

Leadership of contract team through implementation of the target operating model including the provision of resources, clearly defined objectives, roles profiles, development of contract processes and procedures.

Employee development of the contract team including recruitment of resources and employee succession planning in accordance with Equans policies & procedures including those relating to equal opportunities.

Ensuring Operational Delivery is in line with the Contractual KPI's and performance deductions are minimised across the core services, M&E, fabric, compliance, lifecycle, Minor works.

Ensure that statutory compliance is proactively managed and continually maintained across the Contract.

Oversight of quality of all Statutory Compliance documentation and standards of work on site in relation to hard Services for self-delivery and subcontracted services

Ensure that robust work order management processes are developed and implemented by the operational team inclusive of clinical access, damage, temporary repair, over cap, and variation works.

To oversee the organisation & implementation of technical work programmes and activities with particular emphasis on strategic initiatives.

Management of Contract Risk & Opportunities register working with stakeholders internally and externally to minimise risk.

To develop strategic customer relationships and act as point of escalation with clients at the NHS trust and project Co.

Support the Operational team in the strategic management of supply chain for Maintenance and Lifecycle works including working with the central procurement teams to identify suitable suppliers, supplier induction, monitoring performance and risk management including ensuring compliance with EQUANS Policies and procedures.

Work in accordance with internal commercial & procurement governance ensuring the adoption of internal policies and procedures.

To apply all appropriate technical assurance, health and safety procedures in all aspects of contract delivery. Provide advice to the contractual team regarding their responsibilities in this area and work collaboratively with technical & QHSE colleagues to complete NCR's.

Carry out regular audits and MSV visits across all services to ensure services are being maintained to agreed standards and performance, including ISO & OHSAS standards.

Provide AP, RP & DRP duties for specific contracts in line with individual technical competency.

Active member of Senior Management team supporting peers and other internal stakeholders on specific project works or new business development opportunities.

What can we offer you?

On offer is a competitive salary, company car or car allowance, bonus and benefits package, which includes;

25 days annual leave (+ public holidays)

Life Cover equivalent to 3 times annual salary

Private Medical Insurance

Employee discount shopping schemes on major brands and retailers

Cycle to work scheme

2 corporate social responsibility days per year

Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes

Attractive Employee Referral Rewards Scheme

Access to our growing employee networks

24/7 Employee Assistance Program and access to mental wellbeing app

Who are you?

Full, clean driving license is essential.

Experience of Hard FM services Leadership at Technical Services Manager level.

Previous recognised trade apprenticeship or technical engineering qualification HNC / HND or to degree level desirable.

Previous experience of PPP & Healthcare sector contracts.

A sound understanding of Health and Safety Legislation (SMSTS, IOSH or NEBOSH).

Confident communicator with excellent customer interaction skills.

Please note, DS PVG will be required for role.

Who are we?

In the UK & Ireland, Equans is a provider of sustainable facilities management and regeneration, and cutting-edge energy and digital services. Our 15,000 employees combine these activities to deliver decarbonisation across the built environment and help businesses, communities, public sector organisations and government to accelerate the transition to a low carbon, resilient world.

Globally, Equans is a world leader in the energy and services sector with operations in 20 countries, 90,000 employees working on 5 continents and a turnover of 19.2 billion euros in 2024. Equans is a subsidiary of the Bouygues group.

At Equans, we are driven by our ambition to be recognised for our operational excellence and as the best place to work for our employees. This commitment extends to achieving global and sustainable performance through Impact, ensuring that everything we do aligns with our core values-Accountability, Respect, Team Spirit, and Service Focus.

We take ownership, act with integrity, and set high standards. We listen, support, and care for one another. We collaborate and build trust to achieve shared goals, always striving to meet our customers' needs in a proactive and pragmatic way. These values shape our culture, strengthen our community, and inspire us to deliver excellence every day.

What's next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010.

At Equans we're committed to delivering a culture where everyone's voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you'll find a welcoming and open workplace where you're supported and encouraged to be your true self at work.

You'll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), Veterans & Reservists, WOMEN Together (representing women in Equans), Working Parents, and Young Professionals.

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The Equans Resourcing Team manage this requirement. Agency involvement is not required. All related enquiries should come to the resourcing team not direct to Equans Managers.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering, Health Care Provider, and Management

• Industries

  Facilities Services

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