Account Manager

LWC Drinks; Romford; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a dynamic and fast-growing drinks company as an Account Manager, where you will play a vital role in expanding our customer base and enhancing service quality. This position offers the opportunity to work closely with clients, providing expert advice and promoting our own brand products. You will be responsible for managing accounts, achieving sales targets, and collaborating with various departments to ensure the best outcomes for our customers. If you are passionate about the drinks industry and possess excellent customer service skills, this is the perfect opportunity to make a significant impact in a thriving company.

Qualifications

• Proven track record in sales and meeting growth targets.
• Strong communication and relationship-building skills.

Responsibilities

• Manage the debt ledger and ensure timely collection of payments.
• Deliver targets on drive brands and customer service aspects.
• Organize technical installations on draught beer dispense equipment.

Skills

Customer Service Skills

Microsoft Excel

Teamwork Skills

Communication Skills

Knowledge of Drinks Industry

Sales Experience

Education

WSET Level 1 Certification

Job description

Job Title: Account Manager

Reports to: Sales Manager

Location: North East region

Overview

To deliver the pre-agreed budgeted margin for the designated postcode area. To increase the number of trading accounts in the postcode area by achieving a pre-agreed new business target. To retain the existing customer base and grow the spend per account through category upselling. To represent the company to the market and to represent the market to the company.

Main Duties

1. Deliver your contribution to the depot gross margin.
2. Manage the debt ledger for your area, including correct completion of company account forms and the timely collection of cash and cheques where appropriate.
3. Deliver targets on drive brands with brand partners.
4. Over-deliver on customer service aspects within your control.
5. Have the overriding responsibility, duty of care, and management of your accounts from start to finish.
6. Liaise effectively with all other departments, including telesales, credit control, sales support, distribution, and administration.
7. Organize technical installations on draught beer dispense equipment.
8. Consult with customers to offer impartial advice on promotional activities to help grow their businesses.
9. Liaise with brand representatives operating in your area.
10. Promote LWC Drinks' own brand products successfully.

Knowledge and Experience

1. Excellent customer service skills.
2. Proficiency in Microsoft Excel for spreadsheets and records.
3. Strong teamwork skills.
4. Effective communication and relationship-building skills.
5. Good specialist knowledge of the drinks industry, products, and the on-trade market.
6. WSET Level 1 certification preferred.
7. Commercial experience in selling wine (on-trade preferred).
8. Proven track record in sales and meeting growth targets.

LWC Drinks Ltd provides licensed establishments with all their bar and sundry supplies. We are more than just a distributor; we are the fastest-growing privately owned drinks company in Britain, ranked 24th in the Sunday Times PWC Profit Track 100. Our goal is to provide the best customer service in the industry, employing over 1,400 people at 18 depots across the UK, with a Support Centre and Hub Distribution Centre based in Manchester.