Account Manager

Commify; Nottingham; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Salary GBP 30k-35k

On Target Earnings £12k

Learning & development

Healthcare cash plan

27 days annual leave

Wellbeing leave

Birthday day off

Death in service benefit

Job summary

Commify in the United Kingdom is seeking an Account Manager to grow our UK&I footprint. You will proactively engage existing customers, upsell our messaging solutions, and align product value with client needs.

The role requires 1–3 years in B2B sales or account management, strong relationship-building skills, and a bias for action to hit KPIs. Training on our SaaS platform will be provided, with a clear path to leadership as you contribute to global growth.

Qualifications

• 1–3 years of experience in account management, business development, or sales within a B2B setting.
• Strong communication and interpersonal skills.
• Goal-oriented mindset with a track record of meeting KPIs.
• Customer-first mindset with problem-solving abilities.
• Self-driven and eager to learn.
• Good organizational skills and ability to multitask.
• Familiarity with CRM platforms (e.g., Salesforce) is a bonus.
• Interest in telecommunications or SaaS industries is advantageous.

Responsibilities

• Proactively reach out to existing Commify customers to uncover new opportunities, upsell and cross-sell our messaging solutions.
• Deeply understand our product suite to articulate its value and align solutions with customer needs.
• Navigate all stages of the sales process from qualification to negotiation and close.
• Re-engage recently onboarded customers to identify expansion opportunities and solidify the partnership.
• Meet and exceed monthly sales KPIs including contacts, conversations, and closed deals.
• Maintain accurate pipeline and customer activity records within our CRM for reliable forecasting.

Skills

Account management

Sales

B2B selling

CRM

Communication

Target-driven

Organization

Tools

Salesforce

Job description

At Commify, we're not just a company, we're a globally connected team of innovators who love what we do. As a CPaaS leader with 25 years of groundbreaking experience, we're the force behind over 7 billion customer interactions each year, enabling businesses worldwide to connect via advanced channels like SMS, RCS, and complex mobile journeys.

Our culture is our core strength. Operating across the UK, EMEA, the USA, and Australia, we've fostered a truly diverse and connected environment, earning a consistent 4 out of 5 culture score in our employee engagement surveys. You'll join a vibrant team where your diverse experience makes a daily global impact.

We need talented people to grow a global company where everyone feels proud to belong, have a purpose and do our best to directly shape the digital future.

We are looking for a super talented Account Manager to help us grow and expand our presence in the UK&I market.

About The Role:

• Proactively reach out to existing Commify customers to uncover new opportunities, seamlessly upselling and cross‑selling our messaging solutions.
• Deeply understand our product suite to articulate its true value, aligning our solutions with the customer’s specific business needs.
• Navigate every stage of the sales process with confidence, from initial qualification and discovery to negotiation and deal closure.
• Re‑engage recently onboarded customers to identify immediate expansion opportunities and solidify the partnership early on.
• Meet and exceed monthly sales key performance indicators, including the number of daily customer contacts, converted customer conversations, and closed sales.
• Keep accurate, up‑to‑date pipeline and customer activity records within our CRM to ensure reliable forecasting.

What You’ll Bring:

• 1‑3 years of experience in account management, business development, or sales within a B2B setting.
• Strong communication and interpersonal skills with a natural ability to build and maintain positive relationships.
• A goal‑oriented mindset, with a strong drive to meet and surpass targets. Any previous experience working towards KPIs is a great bonus.
• Solid problem‑solving abilities and a customer‑first mindset, allowing you to understand client needs and recommend tailored solutions.
• Highly self‑driven and eager to learn, always proactive in taking the initiative to develop your skills and excel.
• Good organisational capabilities, with the ability to multitask and prioritize effectively.
• Familiarity with CRM platforms (such as Salesforce) is a bonus, but full training will be provided if you haven’t used one before.
• An interest in or familiarity with the telecommunications or SaaS industries is also a valuable advantage.

What We Offer:

(Offerings vary by location, but we can guarantee competitive employee benefits)

• Competitive Salary (£30 - 35,000)
• Bonus scheme (On Target Earning: £12,000 per annum, commission is however uncapped)
• Unlimited professional & personal learning, from technical training through to our sales methodology
• Comprehensive healthcare cash plan
• A generous 27 days of annual leave in addition to Bank Holidays
• 2 Wellbeing leave days and 2 days dedicated to giving back to your community
• Enjoy your birthday off!
• Death in service benefit (4 times your salary)