Account Manager

WeAreAspire; London; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

An exciting opportunity awaits as an Account Manager focused on customer retention and growth in a rapidly expanding company. This role involves collaborating with internal teams to enhance client engagement, managing commercial relationships, and driving revenue through strategic account management. The ideal candidate will have a strong background in Enterprise SaaS and a proven track record in client success. Join a forward-thinking organization that empowers leaders in Operations and Supply Chain to leverage AI for transformative business impacts. If you are passionate about client growth and engagement, this could be the perfect fit for you.

Qualifications

• Experience in Enterprise SaaS or subscription sales, preferably with tech clients.
• Proven success in managing a large portfolio of vendors.

Responsibilities

• Collaborate with teams to deliver maximum value to clients.
• Develop strategic relationships to drive account renewals and growth.

Skills

Enterprise SaaS

Account Management

Negotiation Skills

Communication Skills

Job description

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Base pay range

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Are you an experienced Account Manager with a passion for client growth and retention? Our exciting London-based client is growing rapidly and could be the ideal match for you!

Role: Account Manager - Customer Retention and Growth

Location: London (Hybrid)

Salary: Up to £50,000 + Comms

About the Company:

Our client, a forward-thinking intelligence platform, empowers Operations & Supply Chain leaders to leverage AI and digital transformation to create positive impacts for businesses and the planet. Supported by major industry players like Unilever, Google, and Volvo, they focus on delivering research and advisory services that facilitate digitization and decolonization.

Role Overview:

The Account Manager will play a crucial role in retaining and expanding the member base, driving account strategies, and ensuring high levels of client engagement and satisfaction. Collaborating with internal teams, the goal is to manage commercial relationships, secure renewals, and uncover up-sell opportunities.

Key Responsibilities:

1. Collaborate with the Customer Engagement and Research teams to deliver maximum value to clients.
2. Develop strategic relationships with C-level executives to drive account renewals and growth.
3. Drive revenue growth by up-selling services and achieving 100% renewal of ARR.

Skills & Experience:

1. Demonstrable experience in Enterprise SaaS, subscription, or research sales, preferably with tech clients.
2. Proven success in managing a large portfolio of vendors.
3. Strong account management, negotiation, and communication skills.

We Are Aspire Ltd is a Disability Confident committed employer.