Account Manager

LexisNexis Risk Solutions; London; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a motivated Account Manager to join their dynamic sales team. In this role, you will build and maintain client relationships while driving sales and delivering exceptional customer service. You will thrive in a high-performance environment, collaborating with internal teams to provide tailored solutions. This is an exciting opportunity to contribute to a growing organization that values diversity and innovation, where your efforts will directly impact the success of clients and the company. If you are self-motivated and passionate about sales, this role is perfect for you.

Qualifications

• Proven experience in sales with strong communication and interpersonal skills.
• Ability to manage client relationships and deliver exceptional customer service.

Responsibilities

• Develop and maintain strong relationships with existing clients.
• Identify sales opportunities and implement strategies to achieve targets.
• Manage a portfolio of client accounts ensuring effective solutions.

Skills

Sales Experience

Communication Skills

Interpersonal Skills

Organizational Skills

Time Management

Negotiation Skills

Problem-Solving Skills

Customer Service

Tools

CRM Software

Microsoft Office Suite

Job description

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management.

Are you looking to join an industry-leading sales organization? Our sales team is dedicated to partnering with organizations to address and solve complex risk problems. At LexisNexis Risk Solutions, we pride ourselves in providing solutions that directly impact our customers' ability to mitigate and manage risk. You will be joining a high-performance sales team in a business enjoying significant growth, a Global FTSE 100 and well renowned in the market.

About the Role

We are seeking a highly motivated and results-driven Account Manager to join our dynamic team. The ideal candidate will be responsible for building and managing client relationships, driving sales, and delivering exceptional customer service. This role requires an individual who is strategic, organized, and able to manage multiple accounts efficiently while meeting sales targets.

Key Responsibilities:

1. Client Relationship Management: Develop and maintain strong relationships with existing clients to ensure continued business and satisfaction.
2. Sales Strategy and Execution: Identify sales opportunities and implement strategies to achieve individual and team sales targets.
3. Account Management: Manage a portfolio of client accounts, ensuring timely and effective solutions to meet their needs and expectations.
4. Sales Presentations & Negotiations: Conduct presentations to potential clients, deliver proposals, and negotiate contracts.
5. Collaboration with Internal Teams: Work closely with the marketing, operations, strategy and product teams to deliver tailored solutions to clients.
6. Sales Reporting & Forecasting: Track sales performance, generate reports, and forecast revenue to meet company objectives.
7. Customer Support & Retention: Address client inquiries and concerns promptly, ensuring the highest level of customer satisfaction.
8. Market Research: Stay up-to-date on industry trends, competitor offerings, and market changes to adapt strategies effectively.

Requirements:

1. Proven experience in Sales.
2. Excellent communication and interpersonal skills.
3. Strong organizational and time management skills.
4. Ability to work independently and within a team environment.
5. Self-motivated and proactive, and able to work with minimal guidance.
6. Experience in managing client relationships and delivering exceptional customer service.
7. Strong negotiation and problem-solving skills.
8. Proficiency in CRM software and Microsoft Office Suite.

Culture and benefits:

At LexisNexis Risk Solutions, having diverse employees with different perspectives is key to creating innovative new products for our global customers. We have 30 diversity employee networks globally and prioritize inclusive leadership and equitable processes as part of our culture. Our aim is for every employee to be the best version of themselves. We would actively welcome applications from candidates of diverse backgrounds and underrepresented groups.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form.