Account Manager

Dynata; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An innovative company seeks a dynamic Account Manager to drive client engagement and relationship management. This role involves collaborating with Account Directors to reshape customer thinking and deliver tailored solutions. With a focus on proactive client engagement, you will lead insightful conversations that create value for clients and the organization. The ideal candidate will possess strong B2B sales experience, excellent communication skills, and a passion for research. Join a forward-thinking team that values diversity and fosters an inclusive environment, where your contributions will significantly impact the marketing landscape.

Benefits

Generous Holiday Entitlement

Apple Products

Health Cash Plan

Learning Management System

Income Protection Plan

Health Screening

Family friendly policies

EAP and Health related assistance

Community involvement initiative

Qualifications

• 3+ years of B2B sales/account management experience in Market Research.
• Ability to translate client needs into actionable solutions.

Responsibilities

• Manage client relationships throughout the sales process.
• Develop strategic relationships with key stakeholders.
• Create compelling, insight-driven proposals.

Skills

B2B Sales

Account Management

Client Engagement

Proposal Development

Negotiation Skills

Communication Skills

Job description

A unique opportunity to be at the heart of international innovation and strategy for t he global leader in consumer and B2B insights.

Company Overview

Dynata are the world’s leading digital data collection company. As market leader we are uniquely positioned as a single source solution for digital market research projects and ad measurement. Supported by cutting edge technology and the largest, highest quality opted-in research panels we bring the voice of the individual to the entire marketing spectrum, from market research to marketing and advertising. Dynata serves nearly 6,000 market research agencies, media and advertising agencies, consulting & investment firms and healthcare and corporate customers in the Americas, Europe, and Asia-Pacific.

The Role

We are seeking an experienced and dynamic Account Manager to join our sales team, working in close collaboration with experienced Account Directors.

In this role, you will challenge the status quo, teach insights that reshape customer thinking, and take control of the sales conversation to create value for both our clients and organization.

Responsibilities of the position will include:

Client Engagement & Relationship Management

• Working with Account Directors you will manage client relationships throughout the sales process, including follow-up post transaction
• Develop and nurture strategic relationships with key stakeholders within existing accounts
• Act as a trusted advisor by providing insights that drive customer success and business growth
• Proactively identify client challenges and recommend tailored solutions that challenge conventional thinking
• Attending and leading client-facing meetings with a consultative and insight-led approach
• Managing communication of price and scope changes with clients
• Proactively address roadblocks and align internal resources
• Coordinate with PM team on project changes and escalations

Proposal & Quote Management

• Consult on & deliver all high-value request for proposals
• Collaborate with internal teams to customize proposals that address client pain points and opportunities
• Develop compelling, insight-driven proposals that reinforce the value of our solutions
• Proactive management of bid follow-up
• Drive revenue growth and by expanding existing customer accounts through upselling and cross-selling
• Working with Account Directors to develop and execute account growth strategies that align with customer goals and business needs
• Identify new revenue opportunities through consultative and curiosity mindset
• Strong self-starter with a passion for research
• 3+ years of B2B sales/account management experience within Market Research or Associated Industries.
• Able to create proposals (inc. feasibility) based on client requirements
• Proven ability to drive revenue growth through account expansion strategies
• Strong business acumen and ability to translate client needs into actionable solutions
• Excellent communication, negotiation, and presentation skills
• Ability to work cross-functionally with internal teams to drive customer success

We offer

In addition to a competitive salary and bonus scheme; we offer a generous benefit package which is continually reviewed in order to offer the best options for our staff. We offer:

• Activity Pass
• Apple Products
• Bespoke Benefits website with discounts in over 1000 High Street brands
• EAP and Health related assistance
• Family friendly policies
• Generous Holiday Entitlement – 25 days increasing by 1 day every 2 years up to a max of 30
• GIVE – Our community involvement initiative, where we Get Involved, Volunteer and Engage.
• Health Cash Plan
• Health Screening
• Income Protection Plan
• Learning Management System available through the HR system providing free access to thousands of online training modules and personal development programs
• Life Assurance
• Medical, Health and more benefits

At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. Dynata welcomes and encourages applications from people with disabilities. We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process.

Dynata is one of the world’s leading single providers of first-party data contributed by people who opt-in to member-based panels that the company manages and maintains. With a reach that encompasses 60+ million people globally and an extensive library of individual profile attributes collected through surveys, Dynata is the cornerstone for precise, trustworthy quality data. The company has built innovative data services and solutions around this core asset to bring the voice of the individual to the entire marketing spectrum, from market research to marketing and advertising. Dynata serves nearly 6,000 market research agencies, media and advertising agencies, consulting & investment firms and healthcare and corporate customers in the Americas, Europe, and Asia-Pacific.