Account Manager

Equals One Ltd; Leeds; On-site; GBP 29,000 - 35,000; Full time

Job summary

Equals One Ltd in the United Kingdom is seeking an Account Manager who can plan and coordinate account activity, generate new sales opportunities, and report on account status using a structured sales process. The role focuses on building strong client relationships, identifying growth opportunities, onboarding new logos, and collaborating with Sales/Estimating/Finance to develop bids.

Based at the office with client site visits, this is a fulltime role with a base salary of £32,000 plus

Qualifications

• Experience in account management and client relationship building.
• Strong verbal and written communication skills.
• Ability to plan, coordinate and report on account activity.
• Proven track record in identifying growth opportunities.
• Familiarity with Sandler sales methodology is a plus.

Responsibilities

• Build and promote healthy client relationships using structured sales processes.
• Be the day-to-day contact for clients and anticipate their needs.
• Conduct regular account review meetings with key stakeholders.
• Maintain regular cadence of meetings, calls and touchpoints.
• Collaborate with departments to develop bids and handovers.
• Onboard net new logo clients and ensure smooth handovers.
• Navigate client dialogues and realign expectations during projects.
• Represent the company at industry events and keep CRM data up to date.
• Develop senior stakeholder relationships across client accounts.
• Navigate challenging dialogues and realign expectations when needed.
• Represent the company at industry events and on social media.

Skills

Sales

Communication

Problem solving

Organisation

Interpersonal skills

Strategic thinking

CRM

Tools

MS Office 365

HubSpot CRM

Job description

Account Manager

Salary: £32,000 + uncapped commission

Based: Office and client site visits

Fulltime

As an expert communicator, you are proficient at planning and coordinating account activity, generating new sales opportunities (NPD), uncovering growth sales opportunities using a structured sales process, and reporting (RAG) the status of accounts on a regular basis.A successful candidate will build strong client relationships, identify gaps and growth potential, and explore the untapped (white space).

Key Responsibilities: -

• Building and promoting healthy, long-lasting client relationships using the Sandler sales methodology and processes
• Act as an invaluable day-to-day contact for clients by understanding their focus and anticipating their needs
• Conducting regular account review meetings with key client stakeholders
• Regular cadence of meetings, calls and touch points for individual stakeholders within each client
• Ensure needs are being met, pain/gain challenges and objectives are resolved and achieved, understand the client’s internal and external changes and to identify opportunities/ threats within each account
• Achieving the sales order- intake target for the existing client base, uncovering and closing expand / whitespace opportunities within the client base
• The successful onboarding of net new logo clients, working collaboratively with the new business team ensuring a smooth handover for the client
• Collaboratively working with relevant departments to develop accurate and consistent bids (from single estimates through to "contract bids", involving Sales / Estimating / Finance)
• Adept in building C-Suite stakeholder relationships across the FACER client base
• Demonstrated readiness to navigate challenging client dialogues and realign expectations when project anomalies arise.
• Staying aware of the latest trends and developments and representing the company across social media and at industry events
• Keeping all client stakeholder and interaction information up-to-date on the company CRM
• Shared contribution to the overall sales & marketing strategy
• Reporting directly into the Sales Director

Candidate requirements:

• Sales: To be able to adopt the sales methodology that FACER has chosen to implement – SANDLER
• Communication: Excellent verbal and written communication skills to effectively present, influence, and collaborate with clients and internal teams.
• Problem-solving: Strong ability to analyse issues and develop effective solutions.
• Organisation: Strong organisational and time-management skills to handle multiple accounts and competing demands.
• Interpersonal skills: Personable, persuasive, and adaptable, with the ability to build rapport and trust.
• Strategic thinking: Ability to develop account plans and strategies to meet client needs and drive business growth.
• Technical skills: Proficiency in Microsoft Office 365 and a CRM system (Hubspot would be advantageous)

FACER is seeking dedicated candidates who’ll settle for nothing less than excellence in their day-to-day output.