Account Manager

Cornerstone Design & Marketing; Manchester; Hybrid; GBP 30,000 - 46,000; Full time

Benefits offered by this job

Annual bonus

Remote work up to 3 days

Training budget

Team social events

Job summary

Cornerstone Design & Marketing is seeking a talented marketing account manager to join our growing agency. You will strategically manage multiple client accounts, self-manage deadlines and internal processes, and build lasting relationships with clients and colleagues.

The ideal candidate has at least three years' experience in marketing or agency settings, is a strong planner and strategist, and excels at delivering high-quality, ROI-focused campaigns across the full marketing mix.

Qualifications

• Three years’ experience in marketing or agency role.
• Strong communicator and planner with client-facing experience.
• Ability to manage multiple accounts, deadlines and budgets.

Responsibilities

• Retainer clients – manage monthly deliverables across departments.
• Project management – coordinate tasks for multiple clients to brief and deadlines.
• Strategy – develop objective-driven activities with lead strategist.
• Planning – organize projects, teams and retainers to meet milestones.
• Client satisfaction – ensure high satisfaction throughout delivery.

Skills

Marketing strategy

Client relationship management

Budget management

Project planning

Excellent communication

Attention to detail

Education

Marketing degree

CIM qualification

Job description

Cornerstone currently has an opportunity for a talented, driven and experienced marketing account manager to join our growing agency.

Known for our passion for the industry; our ability to achieve the impossible and provide outstanding work; and our client satisfaction and results, we are looking to recruit an account manager that is highly motivated and a strong communicator and planner, as well as being an excellent people person who is up for taking on new and demanding challenges.

The role will involve the strategic management of multiple client accounts to exceptional standards; self-managing deadlines, projects and internal processes; and building client relationships that last. All this requires multi-tasking whilst maintaining outstanding levels of attention to detail for clients and their campaigns.

The ideal candidate should have at least three years’ experience within a marketing or agency role and be looking to develop their career in a growing agency. You need to be passionate about the job and be a strong and confident planner and marketing strategist.

Key Skills

• A marketer – Marketing trained to a degree or CIM level, with practical experience of implementing solid marketing strategy and tactics across multiple accounts
• A people person - You need to enjoy and be confident in building positive and long-standing professional relationships with clients and colleagues alike. We aren't a faceless organisation. We pick up the phone, have conversations and visit in person for the best outcomes
• Client-centric - Able to understand the client's needs and objectives and then drive the marketing strategy and results that relate back to these in a tangible way so the client sees real value and ROI coming from their investment in us. We don't live in a marketing bubble and throw vanity metrics at them - you'll need to learn the client's business inside out and report results in a way thats meaningful to them
• Commercially driven – Able to scope, quote and manage client budgets independently to ensure profitable completion of all projects and contract delivery. You will control all aspects of a client's budget and are responsible for the profitability of your accounts and projects. You'll also be responsible for growing your accounts in a meaningful way, making suggestions to client for additional projects or contract increases with their needs and objectives in mind
• Time management, organisation and planning – ensuring multiple projects are completed on time, budget and with all required parts of the process followed accurately, including managing expectations of clients and internal stakeholders. As the person responsible for the planning, coordination and timely completion of your projects, you'll need exceptional organisational skills, proactive thinking about dependencies and be comfortable managing changing priorities
• Detail orientated and exceptionally high quality standards – demonstrate a keen eye for detail, brand identity, consistency and creativity is required. You will need to proof all outputs before client delivery to ensure they are aligned with brief, strategy and client goals and uphold our reputation of exceptional quality
• Fully integrated – demonstrate a strong understanding of the full marketing mix spanning creative, digital, PR and web. You should be able to connect the dependencies across customer journeys in strategies and campaigns to achieve the best results for your client
• Briefing and brief taking – be able to interpret client requests and transform those into a solid and well thought, through internal brief which adds value for the client and relates everything back to overarching objectives
• Communication –you should be a strong communicator, both verbally and written; able to articulate requirements, outcomes and goals succinctly and effectively whilst adapting your approach depending on the recipient or audience
• Planning – A natural planner and organiser both of your own projects and the teams and clients you work with

Key Responsibilities

• Retainer clients – Management of key client retainers, ensuring monthly delivery of all required activities across our departments
• Project management – Ad hoc project management for a variety of clients across industries to client brief and deadlines
• Strategy – Marketing strategy for your allocated clients, working with our lead strategist to form objective-driven activities for yearly client planners
• Planning – Planning of projects, teams and retainers ensuring milestone achievement and project delivery
• Client satisfaction – Ensuring high levels of client satisfaction throughout your project delivery

Must have full, clean UK driving license.

Salary and Benefits

• Salary DOE
• Annual bonus
• Part remote working available (up to 3 days remote per week)
• Regular team social events
• Generous training and development budgets