Account Manager

Lloyd's List Intelligence; Greater London; Presencial; GBP 50.000 - 70.000; Jornada completa

Descripción de la vacante

Lloyd's List Intelligence is seeking an experienced Account Manager to join our Sales team in the UK. You will manage a portfolio of existing customers, protect recurring revenue, and identify opportunities to grow through renewals, cross-selling and upselling.

You will take a consultative, value-led approach, understanding each customer's priorities and challenges to position our data, analytics, and intelligence solutions for measurable business value.

Formación

• Five years or more of experience in B2B sales or account management.
• Proven record of retaining and growing customer accounts and delivering revenue targets.
• Experience managing renewals and complex sales opportunities.
• Strong relationship-building, discovery and consultative-selling skills.
• Confident communicating with senior stakeholders and presenting proposals.
• Experience using Salesforce or a comparable CRM platform.
• Strong organisation, forecasting and pipeline-management skills.

Responsabilidades

• Manage and develop a portfolio of existing customers to protect recurring revenue.
• Identify opportunities for growth across the Lloyd’s List Intelligence portfolio through renewals, cross-selling and upselling.
• Develop strategic account plans and position relevant solutions to deliver measurable business value.
• Work with senior stakeholders and manage complex customer relationships to meet revenue targets.

Conocimientos

B2B sales

Account management

Renewals

Relationship building

Consultative selling

Stakeholder communication

CRM (Salesforce)

Forecasting & pipeline

Herramientas

Salesforce

Descripción del empleo

We are looking for an experienced and commercially driven Account Manager to join our Sales team.

The Account Manager will be responsible for managing and developing a portfolio of existing customers, protecting recurring revenue and identifying opportunities for growth across the Lloyd’s List Intelligence portfolio. This will include subscription renewals, price and contract discussions, customer retention, cross‑selling, upselling and developing relationships with new stakeholders within assigned accounts.

The successful candidate will take a consultative, value‑led approach to account management. They will work to understand each customer’s strategic priorities, operational challenges and intelligence requirements, positioning relevant Lloyd’s List Intelligence solutions to deliver measurable business value.

This role is suited to an experienced sales or account management professional who can manage complex customer relationships, develop strategic account plans and consistently deliver against revenue targets. Previous maritime experience would be welcomed, but applications are also encouraged from candidates with experience in related data, information services, SaaS, compliance, financial services, insurance, commodities or other subscription‑based industries.

What we are looking for

• Five years or more of experience in B2B sales or account management.
• A proven record of retaining and growing customer accounts and delivering against revenue targets.
• Experience managing renewals, commercial negotiations and complex sales opportunities.
• Strong relationship‑building, discovery and consultative‑selling skills.
• Confidence communicating with senior stakeholders and presenting commercial proposals.
• Experience using Salesforce or a comparable CRM platform.
• Strong organisation, forecasting and pipeline‑management skills.
• A proactive, resilient and commercially focused approach.

Desirable experience

• Experience within maritime, shipping or international trade is welcomed.
• Experience selling data, analytics, SaaS, business intelligence or subscription‑based services.
• Knowledge of sectors such as insurance, commodities, trade finance, compliance, government, ports or logistics.
• Familiarity with structured sales methodologies such as MEDDIC, SPIN or Challenger.

We are delivering trusted maritime data, analytics, and insight that keeps global trade moving.

With over 300 years of maritime heritage, we continue to shape the future of trade intelligence, transforming vessel, ownership, compliance, and emissions data into clarity that drives smarter, safer, and more transparent trade.