Account Manager

Lloyd's List Intelligence; City Of London; On-site; GBP 45,000 - 65,000; Full time

Job summary

Lloyd's List Intelligence is seeking an experienced Account Manager to join our Sales team. You will manage a portfolio of existing customers, protect recurring revenue, and identify opportunities for growth across our Lloyd’s List Intelligence portfolio.

The successful candidate will take a consultative, value-led approach and build relationships with senior stakeholders while presenting commercial proposals. Experience in maritime or data/SaaS is welcomed.

Qualifications

• Five years or more of experience in B2B sales or account management.
• Proven record of retaining and growing customer accounts and delivering against revenue targets.
• Experience managing renewals, commercial negotiations and complex sales opportunities.
• Strong relationship-building, discovery and consultative-selling skills.
• Confidence communicating with senior stakeholders and presenting commercial proposals.
• Experience using Salesforce or a comparable CRM platform.
• Strong organisation, forecasting and pipeline-management skills.
• A proactive, resilient and commercially focused approach.

Responsibilities

• Manage a portfolio of existing customers.
• Protect recurring revenue and identify growth opportunities across Lloyd’s List Intelligence portfolio.
• Renewals, price and contract discussions, customer retention, cross-selling and upselling.
• Develop relationships with new stakeholders within assigned accounts.
• Take a consultative, value-led approach and position solutions to deliver measurable business value.
• Develop strategic account plans and communicate with senior stakeholders.

Skills

B2B sales

Account management

Revenue growth

Renewals

Stakeholder management

Forecasting

Pipeline management

Consultative selling

Tools

Salesforce

Job description

We are looking for an experienced and commercially driven Account Manager to join our Sales team.

The Account Manager will be responsible for managing and developing a portfolio of existing customers, protecting recurring revenue and identifying opportunities for growth across the Lloyd’s List Intelligence portfolio. This will include subscription renewals, price and contract discussions, customer retention, cross‑selling, upselling and developing relationships with new stakeholders within assigned accounts.

The successful candidate will take a consultative, value‑led approach to account management. They will work to understand each customer’s strategic priorities, operational challenges and intelligence requirements, positioning relevant Lloyd’s List Intelligence solutions to deliver measurable business value.

This role is suited to an experienced sales or account management professional who can manage complex customer relationships, develop strategic account plans and consistently deliver against revenue targets. Previous maritime experience would be welcomed, but applications are also encouraged from candidates with experience in related data, information services, SaaS, compliance, financial services, insurance, commodities or other subscription‑based industries.

What we are looking for

• Five years or more of experience in B2B sales or account management.

• A proven record of retaining and growing customer accounts and delivering against revenue targets.

• Experience managing renewals, commercial negotiations and complex sales opportunities.

• Strong relationship‑building, discovery and consultative‑selling skills.

• Confidence communicating with senior stakeholders and presenting commercial proposals.

• Experience using Salesforce or a comparable CRM platform.

• Strong organisation, forecasting and pipeline‑management skills.

• A proactive, resilient and commercially focused approach.

Desirable experience

• Experience within maritime, shipping or international trade is welcomed.

• Experience selling data, analytics, SaaS, business intelligence or subscription‑based services.

• Knowledge of sectors such as insurance, commodities, trade finance, compliance, government, ports or logistics.

• Familiarity with structured sales methodologies such as MEDDIC, SPIN or Challenger.