Account Manager

Gaming Realms; Greater London; Remote; GBP 35,000 - 50,000; Full time

Job summary

A leading company in the iGaming sector is seeking a dynamic Account Manager to enhance its Slingo and slot games portfolio. The role involves managing client relationships, driving sales growth, and ensuring operational excellence within a fast-paced environment. The ideal candidate will possess strong analytical and interpersonal skills, proven success in account management, and a passion for the online gambling landscape.

Benefits

Competitive base salary with performance-based commission

Entry into company pension scheme

30 days holiday plus public holidays

Healthcare

Regular social events

Flexible working hours

Opportunities for international travel

Qualifications

• 2+ years of experience in a client-facing role, preferably within online gambling or fintech.
• Proven success in managing commercial accounts and increasing revenues.
• Comfortable with CRM and data analysis tools.

Responsibilities

• Serve as the primary contact for a portfolio of operators.
• Identify upselling and cross-selling opportunities.
• Support client onboarding and integration.

Skills

Client Relationship Management

Sales Growth

Analytical Skills

Communication

Interpersonal Skills

Tools

CRM tools (e.g., Salesforce, Monday)

Data Platforms (e.g., Tableau, Excel)

Job description

We’re looking for a dynamic and results-driven Account Manager to support the growth and retention of our Slingo and slot games portfolio. This role is ideal for someone who understands the fast-paced world of iGaming, and who thrives on building client relationships, identifying commercial opportunities, and ensuring operational excellence.

KEY RESPONSIBILITIES

• Client Relationship Management: Serve as the primary point of contact for a portfolio of operators, ensuring high satisfaction and long-term engagement.
• Sales Growth & Revenue Generation: Identify upselling and cross-selling opportunities within existing accounts; contribute to meeting monthly, quarterly, and annual revenue targets.
• Onboarding & Integration: Support new client onboarding, liaising with internal teams (product, compliance, tech, marketing) to ensure smooth launches.
• Performance Monitoring: Track client KPIs and campaign performance, proactively addressing underperformance and identifying ways to optimise.
• Market Intelligence: Stay current on global gambling regulations, competitive trends, and player behavior to support in remaining compliant and competitive.
• Reporting: Deliver regular performance and strategic review presentations to clients and internal stakeholders.
• Collaboration: Work cross-functionally with internal teams to ensure clients receive excellent support and service.

ABOUT YOU

• 2+ years of experience in a client-facing role, preferably within online gambling, digital media, or fintech.
• Proven success in managing commercial accounts, increasing revenues, and building long-term client relationships.
• Strong communication and interpersonal skills.
• Comfortable using CRM tools (e.g., Salesforce, Monday) and data platforms (e.g. Tableau, Excel).
• Strong analytical skills or keen interest and willingness to learn
• Excellent Interpersonal relationship skills
• Excellent presentation skills
• Being exceptionally customer-focused
• Excellent verbal and written communication skills
• Experience working within the iGaming industry and/ or knowledge of the online gambling landscape, including key operators, platforms, and regulatory frameworks is preferred.

WHAT YOU'LL RECEIVE

• Competitive base salary with performance-based commission
• Entry into company pension scheme
• 30 days holiday plus public holidays
• Healthcare
• Regular social events
• Remote-first culture with flexible working hours
• Opportunities for international travel and industry networking
• Work with a dynamic, collaborative team in a growing tech business