Account Manager

TransPerfect; Greater London; On-site; GBP 35,000 - 55,000; Full time

Job summary

TransPerfect is seeking an Account Manager in Greater London to develop new business relationships and serve as the first line of support to existing clients. The role requires understanding capabilities, benefits, and competitive advantages of TransPerfect’s services while building strategic client relationships across industries.

You will identify prospects, engage via cold calling, the Internet, and tradeshows, and work with Sales Management to qualify, develop and close sales opportunities.

Qualifications

• Superior written and spoken English.
• Ability to build and maintain relationships.
• Analytical skills for revenue projections and budgets.
• Proficiency in Microsoft Office.
• Bachelor’s degree or equivalent.
• Ability to multitask in a fast-paced environment.
• Team-oriented with ability to work with diverse backgrounds.

Responsibilities

• Develop an understanding of TransPerfect’s capabilities, benefits and competitive advantages.
• Identify prospective customers and focus on sales activities.
• Develop new client relationships via cold calls, internet and tradeshows.
• In coordination with Sales Management, qualify, develop and close sales opportunities.
• Promote and educate clients regarding TransPerfect’s services.
• Provide customer support and manage client expectations with Production Management.
• Manage pricing and contracts by understanding company procedures.
• Learn about each client’s industry, needs and culture to identify opportunities.
• Perform other special projects or duties as required.

Skills

Strategic biz dev

Relationship building

English proficiency

Analytical skills

Multitasking

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Job description

AboutTransPerfect

TransPerfectistheworld'sleadingprovideroflanguageservicesandtechnologysolutions.Withover120officesworldwide,wepartnerwithglobalindustryleaders,includingFortune500companies,todelivertranslation,localization,andbusinesssolutionsacrossdiverseindustries.

PositionSummary

TheAccountManagerisresponsiblefordevelopingnewbusinessrelationshipsandservingasthefirstlevelofsupporttoexistingclients.

Positionresponsibilities

• Developaneffectiveunderstandingofthecapability,benefitsandcompetitiveadvantagesofTransPerfect’sservices
• Identifyprospectivecustomersandindividualorganizationstofocusonsalesactivities
• Developnewclientrelationshipsviacoldcalling,Internet,andtradeshows
• IncoordinationwithSalesManagement,identify,qualify,developandclosesalesopportunities
• PromoteandeducateclientsregardingTransPerfect’sservices
• ProvidecustomersupportandmanageclientexpectationsinliaisonwiththeProductionManagementTeam
• Manageandcontrolpricingandcontractualissuesbydevelopingathoroughunderstandingofcompanyprocedures
• Takeanactiveroleinlearningabouteachclient’sindustry,businessneedsandcompanyculturetoidentifynewbusinessopportunitiesandprovideahighlevelofservice
• Performotherspecialprojectsordutieswhenrequired

Essentialskillsandexperience

• InterestinorpreviousexperienceinStrategicBusinessDevelopment
• Abilitytobuildandmaintainrelationships
• SuperiorwrittenandspokencommunicationskillsinEnglish
• Goodanalyticalskillsneededtoprojectrevenues,monitorbudgetsandothernecessarycalculations
• ProficiencyinMicrosoftOffice(Word,Excel,PowerPoint,Outlook)
• MinimumBachelor’sDegreeoritsequivalent
• Mostimportantly,theidealcandidatemustdemonstrateabilityto:multitaskinafast-pacedenvironment,workwellwithpeoplefromavarietyofdifferentbackgroundsandcultures,buildstrategicrelationshipswithclientsandco-workers,workaspartofateam,takeactivemeasurestosolveproblemsandcommittoahighlevelofservice

Desiredskillsandexperience

• PreviousAccountManagementexperienceisbeneficial