Account Manager

Craft Agency Ltd; Greater London; Hybrid; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Hybrid work

Mentorship program

Progression path

Job summary

Craft Agency Ltd is seeking an Account Manager to own a cluster of client accounts end-to-end, from brief through delivery and evaluation. You will be the main day-to-day contact, shaping relationships with real commercial weight and independence.

You will join a supportive client services team from day one, mentoring juniors and contributing to new business while advancing alongside flagship work when ready.

Qualifications

• Experience running multiple accounts end-to-end in a marketing or FMCG context.
• Able to own scopes, budgets, timelines and client relationships.
• Food service or FMCG experience is a bonus, not required.

Responsibilities

• Own a cluster of independent client accounts end-to-end across brief, delivery, budgets, timelines, reporting and evaluation.
• Be the primary day-to-day contact with genuine authority to shape relationships.
• Mentor Account Executives and contribute to new business initiatives.

Skills

Account management

Budget management

Client relationships

Mentoring

Job description

This is an account management role inside the specialist foodservice marketing agency that's known and renowned for its work on household-name food and beverage brands.

Most Account Managers stepping up hit the same wall: they're running accounts on paper but acting as a messenger in practice, passing briefs between the client and the studio without ever shaping the relationship. This is a role that’s been purposefully built to avoid that.

The Role

You'll own a cluster of independent client accounts end-to-end across brief, delivery, budgets, timelines, reporting, and evaluation. You are the primary day-to-day contact, with genuine authority to run these relationships your own way. These are real, revenue-generating accounts with commercial weight behind them; they sit below flagship status, which means room to grow them rather than just maintain them.

Integrating into the wider client services team from day one, with a clear runway to lean into that flagship work as you find your feet, you'll also mentor Account Executives and contribute to new business along the way.

The Package

• £35,000 - £40,000
• Hybrid working
• Mentorship and structured integration into an established client services team
• Genuine progression path
• Open to location, office within reach of North London, Bedfordshire and Cambridgeshire

The Person

You're a capable Account Manager, likely a year or two into the level and on the cusp of stepping up. You currently run multiple accounts end-to-end at a comparable agency, owning scopes, budgets, timelines, client relationships, and you can take an independent portfolio on self-sufficiently.

Food service or FMCG experience is a strong bonus, not a requirement. What matters most is that you can run the work well and want more room to shape it.