Account Manager

GBR006 Refinitiv Limited; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

London Stock Exchange Group (LSEG) is seeking an Account Manager to strengthen client relationships across a portfolio of low-to-medium complexity accounts in the Insurance and Corporates sector. You will own relationships, manage renewals, drive new revenue, and lead pricing initiatives.

In this senior associate role, you will maintain Salesforce-based pipeline data, craft account plans, and work closely with cross-functional teams to deliver against targets while upholding LSEG's standards of

Qualifications

• Solid product and workflow knowledge; insurance/corporates sector knowledge is a plus but not required.
• Proven experience in account management, sales, or client relationships in financial data, information services, or insurance markets.
• Strong organisational skills; experience with CRM systems (Salesforce) and account planning documentation.
• Good commercial acumen with experience in pricing and renewal processes.
• Professional sector certifications are an advantage but not required.

Responsibilities

• Act as the primary relationship owner for defined low-to-medium complexity accounts, growing revenue from the existing base.
• Develop and execute go-to-market plans for assigned accounts, aligned to sector and territory priorities.
• Understand clients' business environments and the commercial challenges within their market/territory.
• Manage the full sales cycle from opportunity identification through to close.
• Complete and maintain Account Plans, kept current and used across the team.
• Maintain pipeline data and forecasting hygiene in Salesforce for renewals and new/gross sales.
• Lead the annual price increase process for the portfolio with consistent price realization.
• Follow a structured, repeatable sales process for standard product and service offerings.
• Apply the customer lifecycle framework to drive renewal execution and minimise cancellations.
• Engage credibly with industry stakeholders, demonstrating sector knowledge and market context.
• Deliver against agreed gross sales and cancellation targets consistently.

Skills

Relationship management

Sales cycle management

Commercial awareness

Communication

Stakeholder engagement

Education

Professional sector certifications

Tools

Salesforce

Job description

Role Purpose

The Account Manager develops deep customer knowledge and strong relationships to drive client retention and identify new sales opportunities across a portfolio of low-to-medium complexity/priority accounts. The role carries direct accountability for gross sales and cancellation targets within the Insurance, Corporates sector, balancing new revenue generation with proactive retention of the existing book.

Key Responsibilities

• Act as the primary relationship owner for a defined set of low-to-medium complexity/priority accounts, maintaining and growing revenue from the existing base.
• Develop and execute go-to-market plans for assigned accounts, aligned to sector and territory priorities.
• Build a strong understanding of clients' business environments and the commercial challenges within their market/territory.
• Manage the full sales cycle competently, from opportunity identification through to close.
• Complete and maintain Account Plans, ensuring they are kept current and used consistently across the team.
• Maintain accurate pipeline data and forecasting hygiene in Salesforce, covering both renewals and new/gross sales.
• Lead the annual price increase process for the assigned portfolio, ensuring consistent and effective price realization across products and services.
• Follow a structured, repeatable sales process suited to standard product and service offerings.
• Apply the customer lifecycle framework to drive strong renewal execution and minimise cancellations.
• Engage credibly with industry stakeholders and peers, demonstrating sound working knowledge of sector terminology and market context.
• Deliver against agreed gross sales and cancellation targets on a consistent basis.

Qualifications & Experience

Solid product and workflow knowledge, with good working knowledge of the insurance/corporates sector would be a plus but not required. Proven experience in account management, sales, or client relationship roles, ideally in financial data, information services, or insurance markets. Strong organisational skills, with experience maintaining CRM systems (e.g., Salesforce) and account planning documentation. Good commercial acumen, including experience with pricing and renewal processes. Professional certifications relevant to the sector are an advantage but not required.

Key Skills

• Relationship management and client retention
• Sales cycle management and pipeline discipline
• Commercial/pricing awareness
• Communication and stakeholder engagement
• Salesforce/CRM proficiency

Career Stage

Senior Associate

Location

London Stock Exchange Group (LSEG)

Company Information

Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider.

Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day.

They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives.

Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider.

Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.

Our Data & Analytics, Capital Markets and Post Trade divisions have a combined power that provides a comprehensive, integrated suite of trusted financial market infrastructure services to help our customers pursue their ambitions.

Explore our divisions LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across Europe, the Middle East, Africa, North America, Latin America and Asia Pacific.

Find out more Get to know some of our people who are pushing the boundaries of technology, finance and more around the world.