Account Manager (Managed Services)

Wanstor Limited; Greater London; On-site; GBP 50,000 - 60,000; Full time

Benefits offered by this job

24 days of annual leave

Paid volunteer days

Continuous learning sessions

Paid days for personal development

Social events throughout the year

Job summary

A leading IT solutions provider in Greater London is seeking an experienced Account Manager to build long-term client relationships, ensure satisfaction, and identify growth opportunities. This role requires a proven background in client management within the IT service industry and a strong understanding of technology solutions. Responsibilities include acting as the primary liaison between clients and the company, developing strategies, and nurturing partnerships. The company offers generous time off, continuous learning, and personal development opportunities.

Qualifications

• Proven experience in client management roles within the IT service industry.
• Strong understanding of technology solutions and their application in business contexts.
• Excellent communication, negotiation, and relationship-building skills.
• Results-driven mindset with a passion for exceeding targets.

Responsibilities

• Serve as the primary liaison between the company and clients.
• Develop and implement technology strategies aligning with clients' business goals.
• Drive business growth by identifying opportunities within clients' operations.
• Maintain and nurture strong client relationships.
• Engage in new business activity seeking new clients.

Skills

Client management experience

Understanding of technology solutions

Excellent communication skills

Strong negotiation skills

Results-driven mindset

Job description

Account Manager

Department: Sales & Solutions

Employment Type: Permanent - Full Time

Location: Wanstor London

Compensation: £50,000 - £60,000 / year

Description

👋 Hello. Welcome to Wanstor! At Wanstor, we’ve been delivering award-winning IT solutions for over 22 years, and we’re proud to keep growing year after year. Today, our team is over 200 strong, filled with talented professionals passionate about technology.

Wanstor stands at the forefront of the industry with a full portfolio of high-quality services. From our award-winning managed services to our robust data and development capabilities, networking and infrastructure expertise, and unparalleled security solutions, Wanstor is renowned in the market for excellence. Our strong customer references provide a solid foundation for your success. If you’re looking for a place where your skills can thrive and grow, you’ll feel right at home here!

We’re looking for an Account Manager who thrives on building long‑term client relationships and driving commercial growth. This is a consultative sales role focused on developing existing accounts, identifying new opportunities, and acting as a trusted advisor to customers. You will take ownership of your portfolio, ensuring clients see real value in our services while uncovering ways to expand and strengthen partnerships.

What You'll Do

• Serve as the primary liaison between Wanstor and our clients, ensuring their needs and expectations are met.
• Develop and implement technology strategies that align with clients' business goals.
• Drive business growth by identifying and capitalising on opportunities within the client's operations.
• Maintain and nurture strong client relationships to foster long‑term partnerships.
• Engage in new business activity looking for new logos.

What You'll Need

• Proven experience in client management roles within the IT service industry.
• Strong understanding of technology solutions and their application in business contexts.
• Excellent communication, negotiation, and relationship‑building skills.
• Results‑driven mindset with a passion for exceeding targets.

What You'll Love

• 🌴 Generous Time Off: Enjoy 24 days of annual leave, increasing by 1 day each year up to 28 days, plus Bank Holidays.
• 📚 Continuous Learning: Participate in regular lunch and learn sessions with both internal and external speakers.
• 🌟 Personal Development: Take advantage of 5 paid days annually to pursue new skills or knowledge.
• 🤝 Volunteer Opportunities: Contribute to your community with 2 paid volunteer days each year.
• 🎉 Team Spirit: Join a friendly team and engage in various social events organised throughout the year.