Account Manager

RELX International; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

LexisNexis Risk Solutions in London is seeking an Account Manager to manage and grow a portfolio across Banking, Payments and Lending. This hybrid role requires guidance from senior stakeholders and regular collaboration with Product, Customer Success and Sales teams to deliver measurable outcomes.

You will build executive relationships, identify upsell opportunities, and drive revenue growth across our risk analytics solutions.

Qualifications

• Proven experience in Account Management or Enterprise Sales.
• Experience selling complex technology, SaaS or data solutions.
• Strong commercial mindset with a track record of revenue growth.
• Ability to engage senior stakeholders and manage multiple priorities.
• Experience with CRM tools and cross-functional collaboration.
• Knowledge of Banking, Payments or Lending sectors is desirable.
• Familiarity with Fraud, Identity and Financial Crime is a plus.

Responsibilities

• Develop and grow a portfolio of Banking, Payments and Lending accounts.
• Build trusted relationships with senior decision-makers.
• Identify upsell and expansion opportunities.
• Collaborate with Product, Customer Success and Sales teams.
• Maintain accurate forecasts and account plans.

Skills

Account Management

Strategic Accounts

Enterprise Sales

SaaS Solutions

CRM Tools

Stakeholder Management

Negotiation Skills

Communication Skills

Cross-functional Collaboration

Organisational Skills

Banking/Payments/Lending

Fraud & Risk

Tools

CRM Tools

Microsoft Office

Job description

Account Manager – Banking, Payments & Lending Location: London or Cardiff (Hybrid: 2 days per week in office) Travel: This role requires regular travel to meet customers and attend business meetings.About the Business:LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management.You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com/ .About our Team:Are you looking to join an industry-leading sales organization? Our sales team is dedicated to partnering with organizations to address and solve complex risk problems. At LexisNexis Risk Solutions, we pride ourselves in providing solutions that directly impact our customers' ability to mitigate and manage risk. You will be joining a high-performance sales team in a business enjoying significant growth, a Global FTSE 100 and well renowned in the market.About the Role:We are looking for a commercially minded Account Manager to manage and grow a portfolio of Banking, Payments and Lending customers.This role is responsible for driving revenue growth, strengthening executive-level relationships, and identifying opportunities to expand customer investment across our extensive solutions portfolio.Working closely with Product, Customer Success, Sales Specialists and Leadership teams, you will develop strategic account plans, uncover growth opportunities, and position solutions that deliver measurable business outcomes for customers.Success in this role requires strong relationship-building skills, commercial acumen, and the ability to navigate a complex, matrixed environment while managing multiple stakeholders.Responsibilities:Develop and grow a portfolio of Banking, Payments and Lending customer accounts.Build trusted relationships with senior decision-makers and executive stakeholders.Identify and deliver upsell, cross-sell and expansion opportunities across the LexisNexis Risk Solutions portfolio.Create and execute strategic account plans that support customer growth and retention.Conduct regular business reviews and customer meetings to understand priorities and align solutions to business needs.Collaborate with Product, Customer Success, Solutions Consulting and Sales teams to deliver value-driven outcomes.Maintain accurate forecasts, pipelines and account plans using CRM tools.Monitor industry trends, customer challenges and market developments to identify new commercial opportunities.Requirements:Proven experience in Account Management, Strategic Account Management, or Enterprise Sales. Experience managing and growing complex customer relationships.Experience selling or managing complex technology, SaaS, data or risk-based solutions.Strong commercial mindset with a track record of delivering revenue growth and customer retention.Ability to build credibility with senior stakeholders and decision-makers.Excellent communication, presentation and negotiation skills.Strong organisational skills and the ability to manage multiple priorities effectively.Experience working across cross-functional teams within a matrixed organisation.Proficiency with CRM tools and Microsoft Office applications.Ideally, experience working with Banking, Payments or Lending organisations.Knowledge of Fraud, Identity, Financial Crime, Compliance, Risk, Data or Analytics solutions.Working for youWe know that your wellbeing and happiness are key to a long and successful career.Learn more about the LexisNexis Risk team and how we work here .Why Join Us?Be part of a growing and successful international business.Work with colleagues across multiple countries and functions.Enjoy opportunities for professional development and career growth.Contribute to solutions that help organisations manage risk and make informed decisions.Benefit from a collaborative and inclusive working environment.We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .Please read our Candidate Privacy Policy .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.USA Job Seekers:EEO Know Your Rights .