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Account Manager

London Filmed

Greater London

Hybrid

GBP 60,000 - 70,000

Full time

3 days ago

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Job summary

A leading company in the AV and events industry is seeking an Account Manager to enhance client relationships and manage event logistics across multiple venues in London. The role requires strong client management skills and a deep understanding of AV requirements. The company promotes diversity and offers flexible working arrangements, along with a comprehensive benefits package.

Benefits

Monthly wellness allowance

Friday lunch allowance

Home office allowance

Free daily coffee

28 days holiday

Monthly team socials

Qualifications

2+ years of client management experience in an AV events business.
Understanding of AV and video requirements for events.

Responsibilities

Lead client relationships for events across five venues.
Manage inquiries, provide quotes, and allocate resources.
Develop and maintain a sales pipeline in Hubspot CRM.

Skills

Client Management

Sales

Relationship Building

Attention to Detail

This range is provided by London Filmed. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

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**Previous experience in the AV and Events industry is required for this role**

The Opportunity

London Filmed is a digital-first live event production and creative media company powered by people who are transforming the way events are built.

We provide a single-source solution that leverages the power of technology, technical expertise, and creative media to build best-in-class live event media solutions for leading brands and event professionals in the UK, USA, and Europe.

We are proud to work with global brands including The Financial Times, AllSaints, Brompton Bicycles, Google, Beavertown, PA Consulting, and Thinkbox on their event production and video content.

London Filmed is an ambitious company, and we believe that diverse teams are essential for achieving our goals. We are dedicated to cultivating an inclusive environment that honours diversity and encourages equity, inviting candidates from all backgrounds to succeed as part of our team and play a crucial role in the company's success.

The Role

You will lead client relationships with our venue partner, supporting all events across five venues in London. Work with our partner and the end clients, to manage enquiries, provide quotes, specify jobs and allocate resources to ensure seamless delivery of AV services.

Manage the client relationships for all events delivered at the five venues
Take inquiries for events, understand client requirements and adapt our offering to suit their needs
Work with our venue partner, and with the end client holding the event
Produce and send quotes to clients
Work with operations to pass the event delivery over to our AV team
Build relationships with prospective clients, existing clients and industry professionals, representing and raising awareness of the brand
Clearly articulate value proposition to business decision-makers
Develop and maintain a sales pipeline in Hubspot CRM to maximise client acquisition

Additional Responsibilities

Support the sales cycle on other work from initial outreach through to closing deals and working closely with the marketing & production teams
Manage inbound leads of various complexity from the website
Build relationships with venues and industry professionals when possible

Skills and Experience

2+ years of client management experience in an AV events business
Understanding of AV and video requirements for events
Sales/Business Development/Account Management experience
Able to travel to visit clients if required (all in London)
A relationship builder - able to easily communicate with a diverse range of stakeholders
A strong work ethic, self-motivation and dynamism are key
Strong attention to detail to understand client demands

The Offer

Bonus: Up to 10% of salary
Full-time Monday-Friday; 9AM-17:30PM
Flexible working practices, including hybrid
28 days holiday, inclusive of bank holidays (extended Christmas break and birthday off in addition)
Company perk package including monthly wellness allowance, Friday lunch allowance, home office allowance, and a free daily coffee from the office cafe
Monthly team socials; merch: London Filmed T-shirts, Q-zips, and water bottles

Seniority level

Seniority level
Associate

Employment type

Employment type
Full-time

Job function

Job function
Business Development and Sales
Industries
Events Services and Movies, Videos, and Sound

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