Account Manager

JR United Kingdom; Failsworth; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as an Account Manager, where you'll be the face of the organization, engaging with customers to enhance productivity and safety. This role involves visiting clients, demonstrating innovative solutions, and managing relationships to uncover new business opportunities. With a commitment to personal development and a supportive team culture, you'll thrive in an environment that values teamwork and integrity. Enjoy extensive training, generous holiday, and a range of perks, including private healthcare and a company vehicle. If you're driven to succeed and eager to make an impact, this role is for you.

Benefits

Private healthcare

Life insurance

Wellbeing support

Company vehicle

Company laptop

Mobile phone

33.5 days holiday

Incentives for top performers

Pension contribution

Referral reward

Qualifications

• Customer-facing experience in any industry is essential.
• Solution-oriented approach to uncover customer needs.

Responsibilities

• Visit sites and customers to understand their needs.
• Demonstrate innovative products and software on-site.
• Manage sales area operationally and strategically.

Skills

Customer-facing experience

Sales experience

Solution-oriented approach

Excellent organizational skills

Resilience and adaptability

Drive and motivation

Curiosity to learn

Tools

Salesforce

Job description

As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

WHAT'S THE ROLE?

As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

WHO IS HILTI?

Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating products and solutions that are Making Construction Better. Hilti boasts a passionate and inclusive global team of 34,000 employees across more than 120 countries, exploring possibilities, leveraging potential, owning personal development, and growing lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.

WHAT DOES THE ROLE INVOLVE?

In your role as an Account Manager, no day will be the same, but you can expect to:

1. Visit sites and customers in the field, asking open questions to understand their needs, and listening to tailor solutions.
2. Demonstrate innovative products and state-of-the-art software to customers on-site.
3. Develop ‘focus’ customers by building relationships and uncovering new business leads.
4. Manage your sales area operationally, organizationally, and strategically, utilizing the top-in-class CRM system, Salesforce.

WHAT DO WE OFFER?

At Hilti, we foster a passionate and inclusive global team and a caring, performance-driven culture. You will grow surrounded by supportive colleagues, with your results recognized and rewarded. Our offerings include:

• Extensive onboarding and training, plus company-wide events in Manchester.
• Incentives for top performers, including trips to New York City, Milan, and Miami.
• Minimum 10% salary increase after two consecutive years of high performance through our Star Development Programme.
• 33.5 days’ holiday (including Bank Holidays), with options to buy additional days.
• Private healthcare, life insurance, and wellbeing support.
• 6% pension contribution.
• Company vehicle with fuel/charging card.
• Company laptop and mobile phone.
• £2,000 reward for referring a successful candidate.

WHAT YOU NEED IS:

Key qualities for an Account Manager include:

• Customer-facing/sales experience in any industry.
• Solution-oriented approach to uncover customer needs and provide suitable solutions.
• Alignment with our values: commitment, teamwork, courage, and integrity.
• Resilience and adaptability to meet all customer levels.
• Drive and motivation to succeed and overcome challenges.
• Curiosity to learn, develop, and grow.
• Excellent organizational skills for managing time and priorities independently.
• Essential: Full manual UK driving license to visit customers on-site five days a week. Please disclose points and expiry dates if applicable.

WHO SHOULD APPLY?

We welcome diverse applicants, including those with no prior sales or construction experience. Success at Hilti depends on teamwork and ability, regardless of background. Please apply for only one role, as the team will assign you based on your skills. The process involves an online assessment, a short pre-recorded video interview, and potentially a final interview with a Sales Director, with expenses paid for travel. If no suitable role is available now, we will keep you in our talent pool for future opportunities. Hilti is an equal opportunity employer and values contributions from all team members regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.