Account Manager

C&M Travel Recruitment; England; Hybrid; GBP 35,000 - 38,000; Full time

Job summary

C&M Travel Recruitment is seeking a Travel Trade Account Manager to work with tourism clients and maximise visibility in the travel industry. The role involves building relationships with tour operators, airlines, and tourism bodies, planning trade shows and campaigns, and managing budgets and KPIs.

Hybrid working is offered, with a circa £35k salary and UK/European travel as part of the duties. Candidates should have at least three years in account management or partnership marketing within

Qualifications

• Minimum three years’ experience in Account Management or Partnership Marketing within travel.
• Excellent communication, sales, negotiation and relationship-management skills.
• Established contacts within the UK travel trade, particularly tour operators, airlines and travel agents.
• Strong IT skills, including CRM systems, email marketing platforms, Microsoft Office, social media and Photoshop.
• Demonstrable ability to manage accounts, budgets, campaigns, targets and measurable commercial results.
• Excellent organisational, analytical and time-management abilities.
• Comfortable working independently, remotely and travelling when required.

Responsibilities

• Represent destinations professionally, enhancing their visibility, reputation and commercial presence within the travel sector.
• Build strong relationships with tour operators, airlines, tourism organisations, travel agents, media and strategic industry partners to generate sales and marketing opportunities.
• Expand existing accounts while identifying new business opportunities across leisure and business tourism.
• Plan and manage trade shows, consumer events, joint promotions, sales activities and client visits throughout the UK and Europe.
• Coordinate meetings, travel arrangements, accommodation and hospitality for visiting clients, followed by reporting and evaluation of results.
• Prepare regular market updates, sales reports and account reviews, monitoring performance against agreed targets and KPIs.
• Develop promotional campaigns, partnerships and familiarisation trips, including organisation, participant management and follow-up activity.
• Work closely with PR colleagues to maximise travel-trade and consumer media exposure.
• Support and develop junior account staff while managing budgets, deadlines and multiple priorities.

Skills

Account management

Partnership marketing

Sales & negotiation

Relationship management

Communication

Organisation & time management

Travel readiness

Tools

CRM systems

Email marketing platforms

Microsoft Office

Photoshop

Job description

Travel Trade Account Manager required by an established representation business to work closely with Tourism clients to maximise their visibility and connections in the travel industry. Circa 35K . Hybrid working.

• Represent destinations professionally, enhancing their visibility, reputation and commercial presence within the travel sector.
• Build strong relationships with tour operators, airlines, tourism organisations, travel agents, media and strategic industry partners to generate sales and marketing opportunities.
• Expand existing accounts while identifying new business opportunities across leisure and business tourism.
• Plan and manage trade shows, consumer events, joint promotions, sales activities and client visits throughout the UK and Europe.
• Coordinate meetings, travel arrangements, accommodation and hospitality for visiting clients, followed by reporting and evaluation of results.
• Prepare regular market updates, sales reports and account reviews, monitoring performance against agreed targets and KPIs.
• Develop promotional campaigns, partnerships and familiarisation trips, including organisation, participant management and follow-up activity.
• Work closely with PR colleagues to maximise travel-trade and consumer media exposure.
• Support and develop junior account staff while managing budgets, deadlines and multiple priorities.

Account Manager Experience & Skills:

• Minimum three years’ experience in Account Management or Partnership Marketing within travel
• Excellent communication, sales, negotiation and relationship-management skills.
• Established contacts within the UK travel trade, particularly tour operators, airlines and travel agents.
• Strong IT skills, including CRM systems, email marketing platforms, Microsoft Office, social media and Photoshop.
• Demonstrable ability to manage accounts, budgets, campaigns, targets and measurable commercial results.
• Excellent organisational, analytical and time-management abilities.
• Comfortable working independently, remotely and travelling when required.