Account Manager

Mansell Recruitment Group

England

On-site

GBP 30,000 - 50,000

Full time

14 days+

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Benefits offered by this job

Competitive salary

37-hour working week

22 days holiday + Bank Holidays + up to 3 additional long-service days

Company pension

Free parking

Modern facilities

Complimentary refreshment

Job summary

A leading recruitment firm seeks an experienced Account Manager to join their collaborative commercial team in the UK. In this mid-senior level role, you'll manage key customer accounts, ensuring exceptional service and efficient order management. Responsibilities include acting as the main point of contact, handling purchase orders, and supporting negotiations for new business. Ideal candidates will have proven experience in a manufacturing environment and strong communication skills. A competitive salary and benefits are on offer.

Qualifications

Proven experience managing customer accounts within a manufacturing environment.
Strong understanding of revenue and margin impact.
Full UK driving licence and willingness to travel.
Confident using MRP systems and handling complex data with accuracy.
Able to thrive in a fast-paced, hands-on manufacturing setting.
Full UK driving licence and willingness to travel (mostly UK-based).

Responsibilities

Act as the main point of contact for allocated customers.
Manage orders from placement through to delivery.
Handle purchase orders and support material planning.
Prepare and attend Quarterly Business Reviews (QBRs).
Monitor commercial performance and present KPIs to the senior team.
Support negotiations for new business and continuous improvement projects.
Maintain strong, proactive relationships with customers, promoting growth and efficiency.

Skills

Customer account management

Communication skills

Negotiation skills

Relationship-building

MRP systems

Tools

MRP systems

Job description

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Mansell Recruitment Group provided pay range

This range is provided by Mansell Recruitment Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Account Manager

As an Account Manager, you’ll join a collaborative commercial team supporting the factory. You’ll manage day-to-day communications and commercial relationships with a portfolio of key customers - ensuring exceptional service, efficient order management, and ongoing business growth.

This is a customer-facing, factory-based role where you’ll take ownership of accounts, oversee production scheduling, coordinate with internal teams, and drive customer satisfaction and profitability.

Key Responsibilities

Act as the main point of contact for allocated customers, ensuring their needs are met.
Manage orders from placement through to delivery, liaising closely with production, engineering, and quality teams.
Handle purchase orders and support material planning with buyers.
Prepare and attend Quarterly Business Reviews (QBRs).
Monitor commercial performance and present KPIs to the senior team.
Support negotiations for new business and continuous improvement projects.
Maintain strong, proactive relationships with customers, promoting growth and efficiency.

About You

Proven experience managing customer accounts within a manufacturing environment (electronics preferred).
Strong communication, negotiation, and relationship-building skills.
Commercially astute, with understanding of revenue and margin impact.
Confident using MRP systems and handling complex data with accuracy.
Able to thrive in a fast-paced, hands‑on manufacturing setting.
Full UK driving licence and willingness to travel (mostly UK-based).

What’s on Offer