Account Manager

TN United Kingdom; Darwen; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading independent Insurance Broker in the UK is seeking an Account Manager for their Darwen office. This full-time role offers a supportive environment with a focus on relationship management and sales. You will manage client portfolios, ensuring high-quality service and compliance while promoting insurance products. Enjoy benefits like generous holiday, career development opportunities, and a competitive salary.

Benefits

26 days holiday plus bank holidays

Career progression opportunities

CII or ACII qualifications options

Pension scheme

24-hour wellbeing support

Discounted gym memberships

Paid volunteering day

Competitive salary and bonus scheme

Qualifications

• Experience in Financial Services, General Insurance, or Private Medical Insurance preferred.
• Strong relationship and account management skills.

Responsibilities

• Manage a portfolio of small/mid-range clients.
• Promote additional products and handle new business enquiries.
• Negotiate premiums with insurers.

Skills

Relationship Management

Sales Skills

Customer Focus

Education

CII or ACII Qualifications

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

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Account Manager - Darwen

We are seeking a talented Account Manager to join our growing team based in Darwen. This full-time role involves working Monday to Friday, 37.5 hours a week, with no weekends or evenings. Join us and enjoy the benefits of working with the UK's largest independent Insurance Brokers – Towergate Health and Protection.

As part of our team, you will help us meet our commercial targets by maximising business and service opportunities from all contacts in a consistent, fair, and compliant manner. You will join an established, friendly, and experienced team ready to support your success.

Responsibilities of the Account Manager

• Manage a portfolio of small/mid-range clients, meeting new business and renewal targets.
• Adhere to sales quality standards to ensure high-quality customer outcomes.
• Promote additional products and handle new business enquiries.
• Build strong relationships with clients and insurers.
• Develop and maintain knowledge of the Private Medical Insurance market, products, and regulations.
• Negotiate premiums with insurers to secure the best value for clients.
• Record notes on all business interactions in the database.
• Ensure all relevant paperwork is completed for compliance.

What we are looking for in our next Account Manager

• Experience in Financial Services, General Insurance, or Private Medical Insurance is preferable.
• Experience in a sales environment is advantageous.
• Strong relationship and account management skills.
• Proficiency in Microsoft Outlook, Word, Excel, PowerPoint.
• A professional, customer-focused approach.
• Ability to work well in a team and independently.

In return, you will receive support from our Towergate Employee Benefits team, part of the Ardonagh family, with opportunities for career growth and development. We care about your wellbeing, and some of our benefits include:

• 26 days holiday plus bank holidays.
• Opportunities to progress within the Ardonagh group.
• Options to gain CII or ACII qualifications.
• Pensions scheme.
• 24-hour physical and mental wellbeing support.
• Discounted gym memberships, cinema tickets, shopping vouchers, eyecare vouchers, cycle to work schemes, and more.
• One paid volunteering day annually.
• The Spotlight Awards to recognize top talent.
• Competitive salary and bonus scheme, with personalized benefits and ongoing training.

We are proud of our industry recognition, including being crowned Adviser of the Year for three consecutive years at the Health Insurance & Protection Awards 2021 and achieving Gold from the Investor in Customers (IIC) in 2021 for service excellence.