Account Manager

JR United Kingdom; Cambuslang; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Account Manager to enhance customer relationships and drive sales. In this role, you will engage with clients, understand their needs, and provide innovative solutions that improve productivity and safety. With a strong focus on personal development, you will be part of a supportive team that values collaboration and success. Enjoy a rewarding career with extensive training, performance incentives, and a range of benefits, including private healthcare and a company vehicle. If you're driven and eager to make a difference, this opportunity is for you.

Benefits

Private healthcare

Life insurance

Wellbeing support

Company vehicle

Fuel/charging card

Company laptop

Mobile phone

33.5 days’ holiday

Incentives for top performers

Pension contribution

Qualifications

• Experience in customer-facing roles, preferably in sales.
• Ability to uncover customer needs and provide tailored solutions.

Responsibilities

• Visiting customers to understand their needs and provide solutions.
• Demonstrating products and managing sales area strategically.

Skills

Customer-facing/sales experience

Solution-oriented approach

Excellent organizational skills

Resilience and adaptability

Drive and motivation

Education

Full manual UK driving license

Tools

Salesforce

Job description

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As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

WHAT'S THE ROLE?

As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

WHO IS HILTI?

Hilti is where innovation is improving productivity, safety, and sustainability in the global construction industry, and beyond. We create products and solutions that are Making Construction Better. Our passionate and inclusive global team of 34,000 employees across more than 120 countries explores possibilities, leverages their potential, owns their personal development, and grows lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.

WHAT DOES THE ROLE INVOLVE?

In your role as an Account Manager, no day will be the same, but your activities will include:

1. Visiting sites and customers in the field, asking open questions to understand their needs, listening, and turning this into a tailored solution.
2. Demonstrating our innovative products and state-of-the-art software to customers on-site.
3. Developing ‘focus’ customers by building relationships and uncovering new business leads.
4. Managing your sales area operationally, organizationally, and strategically, utilizing the top-in-class CRM system, Salesforce.

WHAT DO WE OFFER?

At Hilti, you are part of a passionate and inclusive global team with a caring and performance-driven culture. You can grow surrounded by supportive colleagues, with your results recognized and rewarded. Our offerings include:

• Extensive onboarding & training process and companywide events in Manchester.
• Incentives for top performers, such as trips to New York City, Milan, and Miami.
• A minimum 10% salary increase after 2 consecutive years of high performance through our Star Development Programme.
• 33.5 days’ holiday (including Bank Holidays) with options to buy additional days.
• Private healthcare, life insurance, and wellbeing support.
• 6% pension contribution.
• Company vehicle and a fuel/charging card.
• Company laptop and mobile phone.
• £2,000 reward for referring a successful candidate.

WHAT YOU NEED IS:

Qualities and skills for an Account Manager include:

• Customer-facing/sales experience in any industry.
• Solution-oriented approach to uncover customer pain points and needs.
• Alignment with our values: commitment, teamwork, courage, and integrity.
• Resilience and adaptability to meet all customer levels.
• Drive and motivation to succeed and overcome challenges.
• Curiosity to learn, develop, and grow.
• Excellent organizational skills for managing time and priorities independently.
• Essential: Full manual UK driving license to visit customers on-site five days a week, Monday to Friday. Please disclose points and expiry dates if applicable.

WHO SHOULD APPLY?

We welcome applicants from diverse backgrounds; some of our best account managers had no prior experience in sales or construction. Success depends on teamwork and ability, not background. Please apply for the role best suited to your skills; do not apply for multiple roles.

Click 'Apply Now' to upload your CV and answer a few questions. The process takes about 90 seconds. If selected, you'll complete a fun online assessment and a short pre-recorded video interview—check your junk mail for these.

Support is available via [emailprotected]. The recruitment process includes an initial interview with a Regional Manager, a 'day-in-the-life' field ride, and a final interview with a Sales Director. Expenses for travel will be reimbursed.

If no suitable role is available now, we will keep your details for future opportunities and stay in touch.

Hilti is committed to equal opportunity employment and values contributions regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.