Account Management Executive

TLC Worldwide; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as an Account Management Executive, where you'll support Account Managers in delivering exceptional campaigns. This dynamic role blends project management with client relationship building in a collaborative environment. You'll oversee campaign development, maintain quality deliverables, and adapt communication to client preferences. With opportunities for career progression and a vibrant team culture, this position is perfect for innovative and passionate individuals eager to contribute to a rewarding experience. Embrace a workplace that values diversity and celebrates success together!

Benefits

Dynamic & collaborative team

Creative work environment

Career progression opportunities

Weekly Happy Hour

TLC Wellness

Global Clients & Team exposure

TLC 'Fun Club' & Social Calendar

Charity partner/off site days

'The Frankies' awards event

Qualifications

• Demonstrated ability to deliver high-quality client service.
• Experience in project management with a focus on campaign delivery.

Responsibilities

• Oversee campaign development from initial brief to completion.
• Establish and nurture strong professional relationships with clients.

Skills

Project Management

Client Relationship Management

Commercial Awareness

Problem Solving

Communication Skills

Job description

WE ARE HIRING AN ACCOUNT MANAGEMENT EXECUTIVE

Are you ready to join the world's premier MarTech solution?

TLC has become THE global MarTech solution to reward consumer behaviour with experiences. Now operating from 14 worldwide hubs, the TLC COSMOS Platform connects millions of consumers with over 150,000 experience reward venues. We trust in decades of proprietary data to ensure we offer the right experience to every individual.

In 2024, TLC formed a strategic partnership with BD-Capital, a private equity firm. The collaboration provides both financial backing and strategic guidance, fueling TLC's mission to enhance its market leadership and expand its global footprint in data-driven loyalty solutions.

At TLC, we know that experiences make life more rewarding!

We are looking for innovative, passionate and caring people to join our team and help us continue to build our success story!

Job Summary

As an Account Executive, you'll provide essential support to our Account Managers while helping deliver outstanding campaigns that exceed client expectations. This role balances structured project management with relationship building in a fast-paced, collaborative atmosphere.

What You'll Be Doing

Project Management

• Oversee campaign development from initial brief through to successful completion
• Provide timely updates to the sales team at key project milestones
• Develop and maintain comprehensive timing schedules for all stakeholders
• Ensure quality deliverables across all departments while maintaining deadlines
• Identify valuable insights from campaigns to implement in future projects

Client Relationship Management

• Establish and nurture strong professional relationships with clients
• Anticipate potential challenges and implement effective solutions
• Adapt communication approaches to align with client preferences
• Represent TLC professionally at client meetings and presentations
• Serve as a dedicated ambassador for TLC's service excellence

Commercial Operations

• Apply thorough understanding of TLC's business terms in decision-making
• Identify and mitigate potential campaign risks with proactive strategies
• Recognize opportunities for campaign enhancement and account growth
• Support accounts receivable processes for assigned clients
• Ensure promotional activities adhere to relevant regulations

Professional Experience / What We're Looking For

• Demonstrated ability to deliver consistent, high-quality client service
• Experience in project management with emphasis on campaign delivery
• Proven track record in developing effective client relationships
• Commercial awareness that maximizes campaign value
• Industry knowledge including competitive landscape
• Motivated approach with positive professional energy
• Natural aptitude for building productive relationships
• Proactive mindset with solution-oriented thinking
• Willingness to contribute fresh ideas and perspectives
• Professional diplomacy and communication skills

Here's what we've got to offer:

• Dynamic & collaborative team
• Creative work environment
• Career progression and upskilling opportunities
• Weekly Happy Hour
• TLC Wellness
• Global Clients & Team exposure
• TLC 'Fun Club' & Social Calendar (known to include pizza deliveries!)
• TLC Gives Back - Charity partner/off site days.
• 'The Frankies' - Our very own awards/staff recognition event.

We know that things are better when we're together, so our preference for the successful person is to be office based to collaborate and be part of what makes things magic, but we do offer flexibility when needed.

Being a people-led business, we hire upon values and believe that our people are what make the beloved TLC culture so unique.

At TLC we aim to create a ‘world within the world’ that is free from prejudice, bias and inequity.

A world where diversity is valued and celebrated, and where we work hard to ensure all our wonderful people are given equal opportunity to succeed.

If you are ready to be part of the TLC Worldwide success story, click to apply today!

We look forward to seeing your application!