Account Lead

UCS College Group; Taunton; Hybrid; GBP 29,000 - 31,000; Full time

Benefits offered by this job

Generous pension scheme

Competitive holiday entitlement

Dedicated CPD days

Wellbeing days (2)

Christmas closure (2 weeks)

Hybrid working opportunities

On-site discounted gym

Free parking

UCS College Group discount package

Job summary

UCS College Group is seeking an Account Lead to manage and grow key employer accounts across the organisation. You will build proactive, high-value partnerships and coordinate tailored solutions to meet workforce priorities.

Working with the Relationship Manager, Skills Partnership and Customer Insight teams, you will use data and feedback to shape account plans, monitor performance, and drive repeat business. Hybrid working options are available.

Responsibilities

• Lead management and growth of key employer accounts across UCS College Group.
• Maintain strong, long-term relationships with strategic and high-value employers.
• Retain and grow existing business and identify cross-sell and up-sell opportunities across Apprenticeships, Skills Bootcamps, and commercial training.
• Ensure all employer interactions are professional and value-driven to strengthen loyalty.
• Collaborate with Relationship Manager, Skills Partnership and Customer Insight teams to shape account plans and monitor performance.

Job description

To lead the management and growth of key employer accounts across UCS College Group, ensuring every partner receives a proactive, high-quality, and value-driven experience. The Account Lead is responsible for maintaining strong, long-term relationships with strategic and high-value employers, ensuring their needs are met through effective coordination, tailored solutions, and a deep understanding of their workforce priorities. The postholder will focus on retaining and growing existing business, identifying cross-sell and up-sell opportunities across Apprenticeships, Skills Bootcamps, and commercial training. They will ensure that all employer interactions are managed with professionalism and care, strengthening loyalty and driving repeat business. Working closely with the Relationship Manager, Skills Partnership, and Customer Insight teams, the Account Lead will use data, feedback, and market intelligence to shape account plans, monitor performance, and deliver measurable impact.

Salary: £29,226 to £31,139 per annum

• Plus 17.3% Employer pension Contribution
• Contractual hours: 37 Basis: Full-time Hours Package: The College group offers a range of benefits including a defined benefit pension scheme. Please see our website for further details., UCS offer a range of fantastic employee benefits including:
• Generous pension scheme
• Competitive holiday entitlement
• Dedicated CPD days
• 2 wellbeing days
• 2-week Christmas closure
• Opportunities for hybrid working
• On-site discounted gym
• Free parking
• UCS College Group discount package, this includes top retailers, supermarkets, holidays, entertainment packages and much more!