Lead Business Partner (Maternity Cover)

South Hampshire College Group; Fareham; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Regular training and development

Job summary

A UK Further Education organization is seeking a dedicated Lead Business Partner to manage employer relationships and oversee the enrolment process. This role involves tracking leads, representing the college at events, and ensuring compliant enrolment of apprentices. Candidates should possess strong communication and organizational skills, along with a minimum GCSE in English and Maths. Join a dynamic team committed to fostering better futures for learners and employers in the South Hampshire area.

Qualifications

• Proven ability to communicate clearly in writing and verbally.
• Strong organisational and administrative skills to manage multiple leads and events.
• Experience engaging with employers and learners to drive progression.
• Knowledge of CRM systems and data tracking is desirable.

Responsibilities

• Ensure timely tracking of all leads and enrolments.
• Manage stakeholder relationships via CRM.
• Represent the business development team at assessment events.
• Ensure compliant enrolment of apprentices.
• Meet employer engagement and sales targets.
• Oversee compliant enrolment of apprentices locally per process
• Represent college group at external events as required
• Participate in weekly team meetings and action employer needs and conversions
• Utilise social media to market our offer in line with KPIs
• Engage in CPD and performance reviews with line manager
• Meet or exceed employer engagement and learner progression targets
• Contribute to team/departmental improvements based on feedback

Skills

Communication Skills

Organisational Skills

Ability to Work under Pressure

Customer Service

Education

Minimum GCSE grade 4 / C in English & Maths or equivalent

Customer Service or Sales Qualification

Job description

We currently have an exciting opportunity for a passionate, dedicated and skilled Lead Business Partner to cover maternity leave. This is a Group role and can be based at Eastleigh, Fareham or Southampton Campus. The information below provides more detail about the role.

We offer great benefits including;

• Regular training and development.

Duties

• Ensure timely tracking of all leads and enrolments on enrolment trackers and tools in line with agreed process
• Ensure timely tracking of all stakeholder relationships via CRM in line with agreed process
• Ensure timely liaison with DAS administrator to ensure employer accounts are in place prior to initial assessment events
• Represent the business development team at initial assessment events, as appropriate for your area, or in line with reasonable requests
• Ensure employer understanding of all paperwork signed at initial assessment events
• Take responsibility for compliant enrolment of apprentices in your area, in line with agreed process
• Represent the college group at appropriate external events, in line with reasonable requests
• Actively participate in weekly team meetings, ensuring timely action on employer needs, leads and conversions
• Utilise social media in line with group policies and agreed KPIs to market our offer by sharing appropriate messaging, success stories and opportunities
• Actively participate in college group 1:1 and appraisal process, undertaking any required CPD as agreed with your manager
• Consistently meet or exceed employer engagement and sales targets
• Consistently meet or exceed conversion targets for learner progression
• Actively participate in team / departmental activity, sharing lessons learned and acting on these to ensure continual improvement of the employer / learner experience
• Actively encourage feedback from employers and learners in line with procedures and targets, ensuring lessons learned are shared and acted upon as appropriate in a timely fashion.

Skills/Experience

Qualifications

• Minimum GCSE grade 4 / C in English & Maths or equivalent.
• Customer Service or Sales Qualification is desirable.

Ideal Attributes

• Ability to communicate effectively both orally and in writing
• Ability to cope within a pressured environment
• Proven organisational and administrative skills
• Ability to work with limited supervision and be able to work on own initiative in identifying and tackling priorities of work.

About Us

The South Hampshire College Group (SHCG) is a dynamic, purpose driven Further Education organisation with a commitment to Creating Better Futures for learners, employers and communities within South Hampshire and beyond.

We pride ourselves on living our values - Collaborative, Inclusive and Aspirational. We also understand the difference exceptional employees can make to us delivering outstanding results and we are always seeking to attract talent who can add value and who will be proud to be part of our growing organisation.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.