Account Handlers

Signatus Recruitment; Belfast; Hybrid; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking enthusiastic Insurance Account Handlers to join their dynamic team. This role offers the chance to work with prestigious clients in a supportive environment that values your well-being and career growth. You'll be responsible for managing a client portfolio, providing exceptional service, and building lasting relationships. With a generous salary, bonus structure, and opportunities for professional development, this is an exciting chance to advance your career in the insurance sector. Join a company that truly cares about its employees and fosters a collaborative atmosphere where your contributions are recognized and rewarded.

Benefits

Holiday entitlement of min 23 days plus bank holidays

Career progression opportunities

CII or ACII qualifications support

Pension scheme

24-hour support for wellbeing

1 day paid volunteering

Spotlight Awards for talent recognition

Qualifications

• Experience in the insurance industry is ideal, but personality and customer service skills are key.
• Proactive and willing to learn with a positive outlook.

Responsibilities

• Support a designated client portfolio, acting as their first point of contact.
• Build strong relationships and assist clients with queries.

Skills

Customer Service

Insurance Industry Experience

Proactive Initiative

Relationship Building

Team Collaboration

Education

CII or ACII Qualifications

Job description

Personal lines/Commercial lines/New Business

Hybrid Full time or Part time

Calling all insurance account handlers or trainee account handlers. Do you have experience working in the Insurance industry? Looking for that next great move in your career?
We have some exciting new opportunities for you to advance your career with some of our most prestigious clients based in Belfast, Downpatrick, Newry, Omagh and beyond.

Joining us as an Insurance Account Handler means you’ll have the benefit of working Monday to Friday (no weekends here!) earn a fantastic basic salary relative to your experience, as well as a generous bonus structure for NBD. You’ll also be rewarded with all the great benefits of working with some of the UK and Ireland’s largest independent Insurance Brokers.

So, what does the role of an Insurance Account Handler here involve?

Every day you will be supporting a designated client portfolio of either personal lines or commercial lines, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success. If you already have some experience within the industry and you want to advance to a more client-facing position, we have roles in our corporate, SME and new Business development teams as well as a fantastic position as an Account Director in our motor and fleet team available.

What are we looking for in our Account Handlers?

1. Some experience in the Insurance Industry is ideal for this role, the rest is all about you as a person:
2. Most important is your ability to bring your best self to work every day to give our clients the best possible experience.
3. Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit.
4. Have a willingness to learn and be curious. We offer tons of opportunities to gain qualifications that will enhance your career in this growing industry.
5. Confidence to work with clients both on the phone and face to face, so some experience in customer service is important too.
6. Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way. It never gets boring here.
7. Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, but it’s also just the right way to be.

In return you will be welcomed and supported by our Ardonagh family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

1. Holiday entitlement of min 23 days plus bank holidays.
2. Opportunity to progress your career across the entire Ardonagh family.
3. Gain CII or ACII qualifications to boost your knowledge and career prospects.
4. Pensions scheme for when you feel it’s time to retire.
5. 24-hour support for physical and mental wellbeing.
6. 1 days paid volunteering day to give back to our communities.
7. The Spotlight Awards, where we shine a light on the brightest talent across our group.

So, what are you waiting for? Apply today and our dedicated recruitment partner, Fionntán Gamble at Signatus will be in touch.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received.

Job Category: Insurance

Job Type: Permanent

Job Location: Belfast, Downpatrick, Newry, Omagh

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