Account Handler - Corporate

IDEX Consulting; Greater London; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading insurance brokerage is seeking an ambitious professional eager to build a long-term career in commercial insurance. The role offers a collaborative environment, comprehensive benefits, and opportunities for professional growth, allowing you to thrive during an exciting growth journey.

Benefits

30 days of annual leave plus bank holidays

Pension scheme

PMI (Private Medical Insurance)

Life Insurance

Flexible working arrangements

Qualifications

• Passion for building a long-term career in commercial insurance.
• Commitment to obtaining industry qualifications such as Cert CII.
• Strong technical knowledge and customer service skills.

Responsibilities

• Provide responsive, first-class service to clients.
• Collaborate with team members to enhance service delivery.
• Manage personal workflow effectively.

Skills

Strong technical knowledge of commercial insurance

Excellent communication skills

Organizational skills

Proficiency with technology and software

Knowledge of broking processes

Education

Cert CII

Tools

MS Office

Outlook

Job description

You love being at the heart of a Commercial Broking team and understand the importance of collaboration with Account Executives and Directors to deliver outstanding client service.

You have extensive experience in commercial insurance and are seeking an opportunity to develop your corporate career within the industry.

What you will LOVE about this company:

• Working within a unique culture driven by the entrepreneurial spirit of its senior management team, where you are encouraged, empowered, and supported to realize your potential.
• Enjoying work/life balance with flexible working arrangements, including a mix of remote and office work, flexible start and finish times, within a 37-hour workweek.
• Being part of a company on an exciting growth journey, committed to professional development and long-term career prospects.
• Accessing a comprehensive employee benefits package, including 30 days of annual leave (plus bank holidays), Pension, PMI, Life Insurance, and other perks.
• Collaborating with dedicated and talented insurance professionals who support and empower each other.
• Receiving recognition and rewards for your contributions, feeling truly valued as an individual.

What they need from you:

• A genuine passion for building a long-term career in the industry.
• Industry qualifications such as Cert CII or a commitment to obtaining them.
• Strong technical knowledge of commercial insurance.
• Ability to provide responsive, first-class service to clients.
• Excellent communication and administrative skills, both verbal and written.
• Strong organizational skills, with the ability to prioritize and manage your own workflow.
• Proficiency with technology and software, including MS Office and Outlook.
• Knowledge of broking processes, regulatory standards, and FCA compliance rules.
• Experience with insurance client systems; familiarity with Acturis is a plus.

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Our Diversity, Equity, and Inclusion Mission

At IDEX, we aim to foster an inclusion-first culture where everyone is treated fairly and can be authentic at work. We recognize that diverse representation at all levels requires ongoing effort and are committed to promoting conscious inclusion and creating equitable pathways.