Corporate Account Handler - London City

Gallagher; London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading company is seeking a Corporate Account Handler in London to provide exceptional service and manage client accounts. Responsibilities include handling insurance requirements, coordinating quotes, and ensuring compliance with policies. The ideal candidate will have experience with large clients and possess strong communication skills. In addition to a competitive salary, benefits such as generous holiday entitlement and pension contributions are offered.

Benefits

Minimum of 25 days holiday plus bank holidays

Defined contribution pension scheme

Life insurance (4x salary)

Income protection

Health cash plan or private medical insurance

Volunteering days

Employee stock purchase plans

Gym discounts

Qualifications

• Experience with large commercial or corporate clients is desirable.
• Proven ability to meet targets within regulated frameworks.
• Eligible to work in the UK.

Responsibilities

• Maximize account retention and growth through account management.
• Handle account queries and credit control issues promptly.
• Manage insurer queries related to customer policies.

Skills

Customer service

Detail-oriented

Risk management

Communication

Education

Chartered Insurance Institute Qualifications (Cert CII/Dip CII/ACII)

Tools

MS Office

Acturis platform

Job description

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Corporate Account Handler - London City, London

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Client:

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

e3baaae370ed

Job Views:

6

Posted:

18.06.2025

Expiry Date:

02.08.2025

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Job Description:

Overview

Our customers need first class support, which is why we hire top talent to handle their accounts. We’re looking for a client-focused Corporate Account Handler to join us. Working alongside experienced Account Executives, you will provide superb and varied services to our customers. The main goal of your role is to maximize account retention and growth through account management, broking, and technical support. We aim to foster customer loyalty through excellent service.

Responsibilities include:

• Create documents for new customers regarding insurance requirements.
• Obtain renewal terms and research suitable alternatives to prepare presentations for face-to-face meetings.
• Coordinate renewal quotes and mid-term adjustments for existing customers.
• Accurately record customer details and ensure timely data entry.
• Manage insurer queries related to customer policies.
• Confirm cover, process policies, and follow up on outstanding documentation.
• Secure and review policy documentation from insurers before approval and release.
• Handle account queries and credit control issues promptly.
• Understand and apply legal and regulatory policies related to insurance contracts.

About You:

• Experience with large commercial or corporate clients, UK and international, is desirable.
• Technical knowledge of Property, Casualty, Motor, Financial Lines, and Cyber insurances.
• Working towards or holding Chartered Insurance Institute Qualifications (Cert CII/Dip CII/ACII) is preferred.
• Proven ability to meet targets within regulated frameworks and SLAs.
• Risk-aware handling of customer information, with the ability to recognize potential risks.
• Strong rapport-building and customer service skills with excellent communication and social skills.
• Detail-oriented, organized, and proactive in assisting team members.
• Experience with Acturis platform and proficiency in MS Office.
• Eligible to work in the UK.

Compensation and Benefits:

Along with a competitive salary, we offer a range of benefits, including:

• Minimum of 25 days holiday plus bank holidays, with options to buy extra days.
• Defined contribution pension scheme with employer contributions.
• Life insurance (4x salary), with options to top-up.
• Income protection covering up to 50% of income, with top-up options.
• Health cash plan or private medical insurance.
• Additional benefits such as volunteering days, employee stock purchase plans, share incentive plans, critical illness cover, gym discounts, season ticket loans, voucher portals, family care, and more.